Customs Trade Coordinator - S2

Los Angeles, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $24.91 - $34.87

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

Paid training

Paid Time Off

Job Description

FedEx Logistics, a division of FedEx Corporation, is a global leader in logistics and supply chain solutions, providing freight forwarding, import and export services to businesses worldwide. With a commitment to excellence and innovation, FedEx Logistics helps customers navigate the complexities of international shipping by offering comprehensive services such as air and ocean freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. Established as a key player in the logistics industry, FedEx Logistics supports companies of all sizes, ensuring their goods reach markets across the globe efficiently and reliably. The company prides itself on delivering impeccable customer service, streamlined operations, and compliance with international trade regulations, making it a preferred partner for businesses looking to expand their global presence.

This role is a Customs Documentation Coordinator position focused on managing documentation required by US Customs and other government agencies for importing goods into the United States on behalf of importers. The coordinator will be responsible for obtaining accurate classification of imported goods, data entry, processing import-related documentation, and ensuring compliance with record-keeping requirements and international regulations. Working within FedEx Logistics, this role demands close collaboration with internal teams, customers, brokers, carriers, and government agencies to facilitate smooth customs clearance of shipments.

The successful candidate will provide outstanding customer service, handle high volumes of work with attention to time sensitivity, and independently manage multiple systems and reference materials. This position is hybrid only and scheduled Tuesday through Saturday from 1:00 pm to 9:30 pm PST, requiring candidates to live within a 50-mile radius of 8500 Osage Avenue, Los Angeles, CA. The role offers paid training and a salary range between $24.91 and $34.87 per hour, with eligibility for additional pay, premiums, or bonuses. FedEx also provides health, vision, and dental insurance, retirement plans, and tuition reimbursement for eligible employees.

FedEx Logistics is an equal opportunity employer, embracing diversity and providing fair consideration to applicants with criminal histories in compliance with local fair chance ordinances. The role requires adherence to federal, state, and local laws, including security and safety regulations vital for operating within regulated environments. This opportunity is ideal for individuals seeking to start or grow their career in logistics and customs brokerage, especially those who excel at communication, organization, problem-solving, and independent work. FedEx Logistics looks forward to candidates who can contribute to their mission of delivering world-class logistics solutions through professionalism, dedication, and compliance with all regulatory frameworks.

Job Requirements

HS diploma or GED required
no industry experience required
data entry/keyboard experience required
proficiency in MS Office, Outlook, and office equipment such as phone, fax, photocopier, printer, scanner
minimum of 6 months work experience preferred
excellent verbal and written communication skills
strong organizational and inter-personal skills
problem solving skills
ability to handle high volume of work and time sensitive tasks
ability to work independently with minimum supervision
ability to use multiple systems and reference material
ability to interact with customers, carriers, brokers, government agencies, internal staff, management, and internal departments

Job Qualifications

HS diploma or GED
no industry experience required
data entry/keyboard experience
proficiency in MS Office and Outlook
excellent verbal and written communication skills
organizational skills
inter-personal skills
problem solving skills
ability to handle high volume and time sensitive work
ability to work independently with minimum supervision
ability to use multiple systems and reference material
experience interacting with customers, carriers, brokers, government agencies, internal staff, management, and departments
paid training provided

Job Duties

Provide impeccable customer service
obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or Customs
data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (Participating Government Agencies)
maintain and keep current all shipment documentation in compliance with all record keeping requirements
adhere to all international importing and exporting regulations
work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers
process agency brokerage shipments
may handle remote filings
ensure all government and organizational policies are followed
perform other or additional duties as assigned