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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Tuition Reimbursement
Paid training
Hybrid work option
Job Description
FedEx Logistics is a leading global provider of comprehensive freight forwarding, import and export services tailored to facilitate businesses in reaching international markets efficiently. As part of the FedEx family, FedEx Logistics specializes in delivering integrated solutions such as international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation. Through its extensive network and dedication to customer service, FedEx Logistics helps businesses of all sizes navigate the complexities of global shipping with ease and reliability. The company consistently emphasizes innovation, compliance, and impeccable customer service to maintain... Show More
Job Requirements
- High school diploma or GED required
- Minimum of 6 months work experience preferred
- Data entry and keyboard experience required
- Working knowledge of MS Office and email applications
- Excellent communication skills both verbal and written
- Strong organizational skills
- Good interpersonal skills
- Problem solving skills
- Ability to handle high volume and time sensitive work
- Ability to work independently with minimal supervision
- Ability to navigate multiple systems and utilize reference materials
- Must reside within 50 miles of Atlanta, Georgia
- Available to work Monday through Friday 3:00 PM - 11:30 PM with mandatory overtime during high volume
- Willing to work on company recognized holidays
- Must complete onsite training for 3 to 6 months
Job Qualifications
- High school diploma or GED
- No prior industry experience required
- Minimum of 6 months work experience preferred
- Proficient in data entry and keyboarding
- Working knowledge of MS Office and email applications such as Outlook
- Excellent verbal and written communication skills
- Strong organizational and interpersonal skills
- Effective problem-solving abilities
- Ability to handle high volume of work and time sensitive tasks
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference materials
- Experience interacting with customers, carriers, brokers, government agencies, internal staff, and management at all levels
Job Duties
- Coordinate documentation required by US Customs and government agencies for entry of goods into the US on behalf of importers
- Provide impeccable customer service
- Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and potentially handle all participating government agencies
- Maintain and update shipment documentation to comply with all record keeping requirements
- Adhere to all international import and export regulations
- Work closely with internal staff, FedEx operations, and customers to deliver a high level of service
- Process agency brokerage shipments
- Handle remote filings as applicable
- Ensure compliance with all government and organizational policies
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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