Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.76 - $29.06
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid training
Paid Time Off
Job Description
FedEx Logistics, a subsidiary of FedEx Corporation, is a prominent global company providing comprehensive freight forwarding and logistics services across international borders. This division specializes in import and export services, helping businesses of all sizes navigate the complexities of global shipping. FedEx Logistics offers a wide array of logistics solutions including international ocean and air freight forwarding, surface transportation, distribution, customs brokerage, trade advisory, and e-commerce facilitation. As an industry leader, FedEx Logistics prides itself on delivering efficient, reliable, and customer-focused logistics services that enable its clients to reach markets worldwide. The company is committed to fairness and equal opportunity in employment, supporting diverse hiring practices and ensuring compliance with various regional and legal standards such as the FAIR Chance Initiative and wage transparency ordinances. The work environment supports growth and values employees as integral contributors to customer satisfaction and operational excellence.
This job opportunity is for a Customs Documentation Coordinator role based at FedEx Logistics in Memphis, Tennessee. This is a hybrid position requiring candidates to be located within a 50-mile radius of the location, with a typical work schedule from Tuesday to Saturday, 3:00 pm to 11:30 pm CST. The position offers a competitive pay range from $20.76 to $29.06 per hour based on experience and other job-related factors, along with benefits like health, vision, and dental insurance, retirement plans, and tuition reimbursement. Paid training is provided to prepare new hires for the responsibilities of managing import documentation and ensuring compliance with US Customs and other government agency requirements.
As a Customs Documentation Coordinator, the incumbent is responsible for the meticulous coordination and processing of documentation needed to facilitate the legal entry of goods into the United States on behalf of importers. This involves obtaining accurate classification of goods from various resources, ensuring compliance with all international import/export regulations, and maintaining up-to-date shipment documentation as per record-keeping requirements. The role demands excellent customer service skills to interact effectively with internal teams, customers, carriers, brokers, government agencies, and management. Employees in this position must demonstrate strong organizational, communication, problem-solving, and multitasking abilities to handle high-volume, time-sensitive work in a fast-paced environment. Additionally, there may be occasional mandatory overtime and the need to work on company-recognized holidays during peak periods. This role offers the chance to work closely with various departments within FedEx and develop expertise in customs brokerage and global trade regulations. Overall, this position is crucial for ensuring the smooth and compliant entry of international shipments, thereby supporting FedEx Logistics' mission to deliver the highest quality of service to its customers worldwide.
This job opportunity is for a Customs Documentation Coordinator role based at FedEx Logistics in Memphis, Tennessee. This is a hybrid position requiring candidates to be located within a 50-mile radius of the location, with a typical work schedule from Tuesday to Saturday, 3:00 pm to 11:30 pm CST. The position offers a competitive pay range from $20.76 to $29.06 per hour based on experience and other job-related factors, along with benefits like health, vision, and dental insurance, retirement plans, and tuition reimbursement. Paid training is provided to prepare new hires for the responsibilities of managing import documentation and ensuring compliance with US Customs and other government agency requirements.
As a Customs Documentation Coordinator, the incumbent is responsible for the meticulous coordination and processing of documentation needed to facilitate the legal entry of goods into the United States on behalf of importers. This involves obtaining accurate classification of goods from various resources, ensuring compliance with all international import/export regulations, and maintaining up-to-date shipment documentation as per record-keeping requirements. The role demands excellent customer service skills to interact effectively with internal teams, customers, carriers, brokers, government agencies, and management. Employees in this position must demonstrate strong organizational, communication, problem-solving, and multitasking abilities to handle high-volume, time-sensitive work in a fast-paced environment. Additionally, there may be occasional mandatory overtime and the need to work on company-recognized holidays during peak periods. This role offers the chance to work closely with various departments within FedEx and develop expertise in customs brokerage and global trade regulations. Overall, this position is crucial for ensuring the smooth and compliant entry of international shipments, thereby supporting FedEx Logistics' mission to deliver the highest quality of service to its customers worldwide.
Job Requirements
- High school diploma or GED
- minimum of 6 months work experience preferred
- data entry and keyboard experience required
- working knowledge of MS Office and email applications such as Outlook
- excellent communication skills, verbal and written
- organizational skills
- interpersonal skills
- problem solving skills
- ability to handle high volume of work and time sensitive work
- ability to work independently with minimum supervision
- ability to use multiple systems and reference material
- interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
Job Qualifications
- High school diploma or GED
- data entry and keyboard experience
- working knowledge of MS Office and email applications such as Outlook
- excellent verbal and written communication skills
- strong organizational skills
- interpersonal skills
- problem solving skills
- ability to handle high volume and time sensitive work
- ability to work independently with minimal supervision
- ability to use multiple systems and reference materials
- ability to interact effectively with customers, carriers, brokers, government agencies, internal staff, and management at all levels
Job Duties
- Coordinate documentation required by US Customs and government agencies for the entry of goods into the US on behalf of importers
- provide impeccable customer service
- obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet or customs
- data entry and processing of import-related documentation for submission to US Customs and handling all participating Government Agencies
- maintain and keep shipment documentation current in compliance with record keeping requirements
- adhere to all international importing and exporting regulations
- work closely with internal staff, departments, other FedEx operations, and customers to deliver high service levels
- process agency brokerage shipments
- handle remote filings
- ensure all government and organizational policies are followed
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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