Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid training
Health Insurance
Equal opportunity employer
Job Description
FedEx Logistics is a prominent division within FedEx Corporation that specializes in providing freight forwarding, import, and export services. This global leader assists businesses of all sizes by facilitating the complex processes involved in transporting goods internationally. FedEx Logistics offers a comprehensive suite of services including international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, as well as advanced e-commerce and trade facilitation solutions. With its commitment to operational excellence and customer service innovation, FedEx Logistics plays a pivotal role in helping companies reach markets worldwide efficiently and reliably.
The role being offered at FedEx Logistics is centered on the coordination and management of documentation required for the entry of goods into the United States on behalf of importers. This position is vital to ensuring compliance with U.S. Customs regulations as well as other participating government agencies. The successful candidate will be responsible for providing impeccable customer service, obtaining correct classification of goods for customs release using multiple resources, and processing various import-related documents. Attention to detail and adherence to international trade laws and organizational policies are fundamental components of this role.
The incumbent will work closely with various internal teams, departments, other FedEx operations, and external stakeholders, including customers and government agencies, to ensure a high level of service delivery. This position includes handling agency brokerage shipments, potentially managing remote filings, and maintaining up-to-date shipment documentation in compliance with record-keeping requirements. Working in this role requires an individual capable of managing a high volume of time-sensitive work with strong problem-solving and organizational skills.
FedEx Logistics values employees’ development and offers paid training to help new hires gain the skills necessary for success in this complex field. The position is onsite, located at 3885 Airways Blvd Bld J, Memphis, TN 38116, with a Monday to Friday schedule from 8:00 am to 4:30 pm CST. A high school diploma or GED is required, with no prior industry experience necessary, making this an excellent opportunity for those looking to start or advance a career in logistics and customs brokerage. The role demands proficiency in data entry, working knowledge of Microsoft Office and email applications, and the ability to interact effectively with diverse groups of people across various organizational levels.
FedEx Logistics prides itself on being an Equal Opportunity Employer that supports diversity and inclusion and complies with hiring ordinances like the FAIR Chance Initiative for Hiring Ordinance for the City of Los Angeles. They do not consider wage history in setting compensation to ensure equitable pay practices. The organization fosters a positive and supportive work environment where talent and dedication are recognized and nurtured. If you are detail-oriented, customer-focused, and motivated to contribute to a globally recognized logistics leader, this position offers a rewarding career path with room for growth and professional development.
The role being offered at FedEx Logistics is centered on the coordination and management of documentation required for the entry of goods into the United States on behalf of importers. This position is vital to ensuring compliance with U.S. Customs regulations as well as other participating government agencies. The successful candidate will be responsible for providing impeccable customer service, obtaining correct classification of goods for customs release using multiple resources, and processing various import-related documents. Attention to detail and adherence to international trade laws and organizational policies are fundamental components of this role.
The incumbent will work closely with various internal teams, departments, other FedEx operations, and external stakeholders, including customers and government agencies, to ensure a high level of service delivery. This position includes handling agency brokerage shipments, potentially managing remote filings, and maintaining up-to-date shipment documentation in compliance with record-keeping requirements. Working in this role requires an individual capable of managing a high volume of time-sensitive work with strong problem-solving and organizational skills.
FedEx Logistics values employees’ development and offers paid training to help new hires gain the skills necessary for success in this complex field. The position is onsite, located at 3885 Airways Blvd Bld J, Memphis, TN 38116, with a Monday to Friday schedule from 8:00 am to 4:30 pm CST. A high school diploma or GED is required, with no prior industry experience necessary, making this an excellent opportunity for those looking to start or advance a career in logistics and customs brokerage. The role demands proficiency in data entry, working knowledge of Microsoft Office and email applications, and the ability to interact effectively with diverse groups of people across various organizational levels.
FedEx Logistics prides itself on being an Equal Opportunity Employer that supports diversity and inclusion and complies with hiring ordinances like the FAIR Chance Initiative for Hiring Ordinance for the City of Los Angeles. They do not consider wage history in setting compensation to ensure equitable pay practices. The organization fosters a positive and supportive work environment where talent and dedication are recognized and nurtured. If you are detail-oriented, customer-focused, and motivated to contribute to a globally recognized logistics leader, this position offers a rewarding career path with room for growth and professional development.
Job Requirements
- High school diploma or GED
- Minimum of 6 months work experience preferred
- Data entry and keyboard experience required
- Working knowledge of Microsoft Office and email applications
- Excellent communication skills verbal and written
- Organizational skills
- Interpersonal skills
- Problem solving skills
- Ability to handle high volume of work and time sensitive work
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference material
- Ability to interact with diverse stakeholders and internal departments
Job Qualifications
- High school diploma or GED
- Data entry and keyboard experience
- Working knowledge of Microsoft Office and email applications such as Outlook
- Excellent verbal and written communication skills
- Strong organizational and interpersonal skills
- Problem-solving abilities
- Ability to handle high volume and time-sensitive work
- Ability to work independently with minimal supervision
- Ability to use multiple systems and reference materials
- Experience interacting with customers, carriers, brokers, government agencies, internal staff, and management
Job Duties
- Coordinate documentation required by US Customs and government agencies for entry of goods into the US on behalf of importers
- Provide impeccable customer service
- Obtain correct classification of goods for customs release from various sources such as databases, SOPs, tariff books, internet, or customs
- Perform data entry and processing of import-related documentation for submission to US Customs and participating government agencies
- Maintain and update shipment documentation in compliance with record-keeping requirements
- Adhere to all international importing and exporting regulations
- Work closely with internal departments, other FedEx operations, and customers to ensure high level of service
- Process agency brokerage shipments
- Handle remote filings as needed
- Ensure compliance with government and organizational policies
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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