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Customs Trade Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Paid training
Hybrid work opportunity
Equal opportunity employer
inclusive work environment
Paid Time Off
Health Insurance

Job Description

FedEx Logistics is a global leader in logistics solutions, providing comprehensive freight forwarding, import and export services designed to help companies of all sizes navigate the complexities of international shipping. As part of the FedEx family, this division focuses on delivering high standards of customer service and operational excellence, enabling businesses to reach markets around the world with efficiency and reliability. With advanced capabilities in ocean and air freight forwarding, surface transportation, customs brokerage, trade advisory, and e-commerce facilitation, FedEx Logistics plays a critical role in optimizing supply chain operations for its diverse client base.

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Job Requirements

  • High school diploma or GED required
  • no industry experience required
  • minimum of six months work experience preferred
  • data entry and keyboard experience required
  • working knowledge of MS Office and email applications such as Outlook
  • excellent communication skills verbal and written
  • organizational skills
  • interpersonal skills
  • problem solving skills
  • ability to handle high volume of work
  • ability to handle time sensitive work
  • ability to work independently with minimum supervision
  • ability to use multiple systems and reference material
  • ability to interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments

Job Qualifications

  • High school diploma or GED
  • minimum of six months work experience preferred
  • data entry and keyboard experience
  • working knowledge of MS Office and email applications such as Outlook
  • excellent verbal and written communication skills
  • strong organizational and interpersonal skills
  • problem solving skills
  • ability to handle high volume and time sensitive work
  • ability to work independently with minimum supervision
  • ability to use multiple systems and reference material
  • experience working from home and meeting quotas preferred
  • excellent computer skills
  • attention to detail and time management

Job Duties

  • Coordinate documentation required by US Customs and government agencies for entry of goods into the US on behalf of importers
  • provide impeccable customer service
  • obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs
  • perform data entry and process import-related documentation for submission to US Customs and government agencies
  • maintain and keep current shipment documentation in compliance with record keeping requirements
  • adhere to all international importing and exporting regulations
  • work closely with internal staff, departments, other FedEx operations, and customers to deliver high level of service
  • process agency brokerage shipments
  • handle remote filings
  • ensure all government and organizational policies are followed
  • perform other duties as assigned

Job Criteria

Experience

No experience required


Job Location

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