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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $28.00 - $33.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Job Description
Uline is a family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. With a workforce exceeding 9,800 employees spread across 14 strategic locations, Uline is committed to delivering exceptional products and outstanding customer service. The company culture emphasizes stability, growth, and success, supported by a drug-free workplace policy and a commitment to equal employment opportunities for veterans and individuals with disabilities. All roles at Uline are on-site, fostering a collaborative and engaging work environment where employees are encouraged to build meaningful relationships with their peers and customers alike.
The Bilingual Customer Support Specialist ... Show More
The Bilingual Customer Support Specialist ... Show More
Job Requirements
- high school diploma or equivalent
- bilingual in English and Spanish, fluent in both verbal and written forms
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus
- availability to work full-time hours including evenings and weekends
Job Qualifications
- high school diploma or equivalent
- bilingual in English and Spanish, fluent in both verbal and written forms
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus
- eagerness to learn and ability to undergo training
Job Duties
- process customer orders using world-class technology
- make product recommendations and handle account inquiries
- become a product and solutions expert
- answer product, pricing and shipping questions confidently
- build business relationships with customers over phone, email and chat
- understand customer needs and recommend best solutions
- help customers navigate website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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