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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
401k
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is a distinguished family-owned company that stands as North America’s leading distributor of shipping, industrial, and packaging materials. With a workforce exceeding 9,800 employees across 14 locations, Uline prides itself on delivering top-tier products and exemplary service that clients depend on. Known for its stability, success, and commitment to employee growth, Uline offers a dynamic and supportive work environment that fosters professional development and teamwork. The company operates with a strong emphasis on maintaining a drug-free workplace and values inclusivity as an Equal Employment Opportunity/Affirmative Action Employer committed to veterans and individuals with disabilities.
The Customer Support Speci... Show More
The Customer Support Speci... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus, but willing to train enthusiastic candidates
- Ability to work full-time hours including weekdays and weekend
- Must pass pre-employment hair follicle drug screening
- Must be available to work on-site at California branch
Job Qualifications
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Ability to learn quickly and adapt to new technologies
- Strong interpersonal skills and a team-oriented attitude
- Basic computer proficiency
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing, and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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