Customer Support Specialist

Minneapolis, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $25.00 - $30.00

Benefits

Health Insurance

401(k)

Bonus programs

Paid holidays

Paid Time Off

Tuition Assistance

Fitness Center

Job Description

Uline is a family-owned company and recognized as North America's leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees spread across 14 locations, Uline prides itself on its commitment to providing exceptional products and outstanding service to its customers. The company's strong foundation of stability and success makes it an excellent place for career growth and professional development. Uline operates as a drug-free workplace, requiring all new hires to undergo a pre-employment hair follicle drug screening. This position is fully on-site at the Minnesota Branch located at 3325 Heiser St., Hudson, WI 54016, ensuring a collaborative and... Show More

Job Requirements

High school diploma or equivalent
excellent problem-solving, listening and communication skills
prior customer service experience is a plus, but if you are eager to learn, we will train you

Job Qualifications

High school diploma or equivalent
excellent problem-solving, listening and communication skills
prior customer service experience is a plus

Job Duties

Process customer orders, make product recommendations and handle account inquiries using world-class technology
be a product and solutions expert and answer product, pricing and shipping questions quickly and confidently
build business relationships with customers over phone, email and chat
understand customer needs and recommend Uline's best solutions
help customers navigate Uline's website and online ordering

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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