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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Paid holidays
Health Insurance
401(k) matching
Tuition Reimbursement
401(k) 6% Match
Paid Time Off
Job Description
Uline is a family-owned business and North America’s premier distributor of shipping, industrial, and packaging materials. Established with a strong foundation of reliability and success, Uline serves customers through over 14 locations with a workforce exceeding 9,800 employees. The company has built a reputation for providing fast, friendly, and customer-focused service, which is a testament to its commitment to excellence and customer satisfaction. Located in Ontario, California, the California branch plays a crucial role in delivering Uline’s legendary service to its customers. The branch operates in a professional and collaborative environment that fosters employee development, growth, and strong business relationships.Show More
Job Requirements
- High school diploma or equivalent
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus
- willingness to learn and undergo training
- ability to work full-time hours from 1:30 PM to 10 PM including four weekdays and one weekend day
- ability to work on-site at California branch
Job Qualifications
- High school diploma or equivalent
- excellent problem-solving skills
- strong listening and communication skills
- prior customer service experience is a plus
- eagerness to learn and ability to adapt to training
- ability to work full-time hours including evenings and weekends
Job Duties
- Process customer orders using world-class technology
- make product recommendations based on customer needs
- handle account inquiries effectively
- act as a product and solutions expert
- build and maintain strong customer relationships over phone, email, and chat
- understand customer needs and recommend Uline's best solutions
- assist customers with navigating Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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