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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.00 - $30.00
Benefits
Health Insurance
401(k) employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees across 14 locations, Uline has built a strong reputation for stability, growth, and customer focus. The company prides itself on delivering world-class service through an experienced and dedicated workforce. The workplace environment is modern and clean, featuring first-class fitness centers and beautifully maintained walking trails, making it an attractive place for employees. Uline is a drug-free workplace with mandatory pre-employment hair follicle drug screening for all new hires and operates strictly on-site, reinforcing the value of collaboration and team environment.Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but eager learners will be trained
- Ability to work various on-site full-time shifts
- Drug-free workplace compliance including pre-employment hair follicle drug screening
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but eager learners will be trained
- Comfortable using technology to manage multiple customer interactions
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert, answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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