Customer Service/Event Rental Representative

The hiring establishment is a leading wedding and event rental supplier located in the Memphis area, known for its fast growth and respected presence in the event industry. This company specializes in providing high-quality rental products and services to help customers create memorable occasions such as weddings, corporate events, and private parties. With a strong reputation for customer satisfaction and professionalism, the company offers a collaborative and supportive work environment aimed at fostering creativity, reliability, and excellent service delivery.

The role available is for a full-time Customer Service / Event Rental Representative, based onsite in the Memphis area. The position is an excellent opportunity for individuals who are enthusiastic about event planning and customer interaction, blending customer service with operational coordination. This role demands an energetic and competitive individual who thrives in a team setting and possesses strong communication skills and professionalism. Candidates will have the chance to assist customers directly with their event needs, offering product recommendations and ensuring that rental orders are accurate, timely, and beautifully prepared.

The Customer Service / Event Rental Representative will engage with clients both in person and via online and phone communications, facilitating smooth interactions from initial inquiry to event completion. Duties encompass creating and managing rental quotes, processing payments, coordinating event logistics including delivery and pick-up schedules, and ensuring meticulous organization of the showroom and rental inventory. The position also involves light operational support tasks including assisting with order preparation, labeling, and staging, contributing to the seamless execution of event rentals.

This job requires a "can-do" attitude and the willingness to take initiative while working under limited supervision. The company provides training to the right candidate, making it accessible to those with some prior customer service or event industry experience. Physical requirements include the ability to lift up to 30 pounds. The work schedule typically follows a Monday through Friday pattern, with occasional Sunday shifts and seasonal overtime, allowing for potential flexibility and additional hours as needed.

Compensation starts from $33,000 per year, inclusive of various benefits such as paid time off, 401(k) retirement plans, and employee discounts on rentals. This environment is ideal for motivated candidates who enjoy dynamic, hands-on roles that combine customer interaction with behind-the-scenes coordination in a growing industry. The focus on teamwork, reliability, and professional growth makes this position an appealing choice for those passionate about event services and customer satisfaction.