Crew Carwash logo

Customer Service Team Member - Full and Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
Paid holidays
Free car washes
flexible schedules
Industry-leading training
Tuition Reimbursement
group health insurance
Dental Insurance
Vision Insurance
401K with company match

Job Description

Crew Carwash is a recognized leader in the car wash industry with a commitment to creating smiles and lifetime customers through exceptional service. Founded on the foundational value of putting safety and customer satisfaction first, Crew Carwash stands out as a Glassdoor Best Place to Work, reflecting a supportive and engaging work environment. This well-established organization has earned a reputation for delivering industry-leading quality in car wash services while fostering a positive and rewarding workplace for its employees. The company offers both full-time and part-time opportunities with competitive hourly wages ranging from $15 to $16 plus incentive pay, showing their dedication to rewarding hard work and commitment. Crew Carwash’s purpose centers on crafting memorable customer experiences, which is reflected in the day-to-day responsibilities and training for their team members. Employees are encouraged and empowered to engage with customers enthusiastically, embody the company’s core value of safety, and maintain a clean, welcoming environment both inside and outside the service areas. They emphasize the importance of a park-like environment which contributes to a positive customer experience and community presence. The daytime Customer Service Team Member role is versatile and dynamic, perfectly suited to individuals who thrive in fast-paced environments and enjoy working closely with people. Team members handle customer interactions, provide service advice, assist with loading, and ensure that the quality of services meets or exceeds industry standards. The role requires individuals who are able to not only maintain high standards of safety and quality but also display energy and a sense of urgency to keep operations flowing smoothly. Crew Carwash provides structured industry-leading training to all team members to empower them with the necessary skills to succeed, whether they are new to the workforce or experienced professionals. This training helps team members develop customer service skills, safety awareness, operational efficiency, and teamwork capabilities. The company also offers flexibility in work schedules to accommodate different lifestyles and commitments, making it accessible to a broad range of candidates including students and those seeking supplementary income. Benefits for full-time employees are comprehensive and include paid time off, six paid holidays annually, group health, dental and vision insurance, 401(k) retirement plans with company match, tuition reimbursement, and free car washes. Daily pay options and incentive pay add further financial advantages to the role, enhancing its appeal. Crew Carwash values individuals who can stand for long periods, have the physical capability to perform tasks such as lifting, reaching, twisting, kneeling, squatting, and moving materials safely. The role also requires comfort around machinery and the ability to work outdoors in various weather conditions. This position is ideal for candidates aged 16 and up who are motivated, hardworking, and seeking either a full-time or part-time job with growth opportunities and a positive work culture. In summary, joining Crew Carwash as a Daytime Customer Service Team Member means becoming part of a supportive team dedicated to outstanding customer service, safety, and continuous improvement in one of the most trusted car wash companies in the country.

Job Requirements

  • Must be at least 16 years old
  • no prior work experience is required
  • work a minimum of 20 hours per week as part-time or 30 hours per week as full-time
  • ability to work during the hours of 7 AM to 4 PM in a fast-paced operations environment
  • able to stand for extended periods of time up to 8 plus hours per day
  • able to hustle with a sense of urgency
  • able to reach, twist, kneel, squat, run, and or jump
  • able to push or pull drums and materials with appropriate equipment
  • comfortable working near or around moving mechanical parts
  • able to climb ladders, scaffolds, and platforms
  • able to lift or move a minimum of 25 pounds
  • able to operate and utilize electronic devices
  • able to withstand extended exposure to all weather extremes

Job Qualifications

  • Must be at least 16 years old
  • no prior work experience is required
  • ability to work during the hours of 7 AM to 4 PM in a fast-paced operations environment
  • ability to stand for extended periods of time up to 8 plus hours per day
  • ability to hustle with a sense of urgency

Job Duties

  • Smile
  • work daytime hours Monday-Friday
  • live our number 1 value of safety
  • wow customers
  • service advise and load customers
  • ensure industry-leading quality for our customers
  • help maintain a park-like environment inside and outside

Job Criteria

Experience

No experience required


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