Customer Service Specialist - Part-time

Sherwin-Williams is a leading global manufacturer and distributor specializing in paints, coatings, and related products. Established with a mission to inspire and improve the world by coloring and protecting what matters, Sherwin-Williams operates an extensive network of retail stores and distribution centers that serve both wholesale and retail customers. The company prides itself on delivering innovative solutions that enhance the vibrancy and durability of various spaces, from residential homes to commercial and industrial environments. Known for its commitment to quality, customer satisfaction, and continuous product development, Sherwin-Williams offers a dynamic and inclusive work environment where employees can grow and thrive.

This part-time position is based at Store #707327, located at 5055 W 120th Ave, Broomfield, CO 80020. The role of Customer Service Specialist is essential to the success of Sherwin-Williams retail stores. Customer Service Specialists work closely with customers, both in person and over the phone, to assess their needs, provide expert product knowledge, and recommend the right Sherwin-Williams solutions. The position requires a strong commitment to customer satisfaction, effective communication skills, and the ability to maintain high store standards in terms of product display and cleanliness.

Customer Service Specialists also handle sales transactions accurately, maintain inventory control procedures, and consistently strive to meet monthly, quarterly, and yearly sales goals. They are responsible for tinting and mixing products according to customer specifications and must stay updated on the features and benefits of Sherwin-Williams products to provide informed recommendations. The role also involves physical tasks such as stocking shelves, setting up displays, and assisting with deliveries when necessary. Because the position includes access to cash, electronic equipment, and sensitive information, Sherwin-Williams conducts a criminal background check to ensure the safety of customers, staff, and the wider community.

Sherwin-Williams offers its employees a competitive package of benefits including health coverage with prescription savings and virtual physician visits, retirement savings plans, and generous paid time off including vacation, holidays, and military leave. The company encourages employees' growth through career development opportunities and fosters a supportive, inclusive team culture. Sherwin-Williams values the health, well-being, and success of its people, emphasizing a work-life balance and providing rewards and resources to support their lives inside and outside the workplace.

The hiring process involves an online application, a digital video interview which can be completed at the applicant's convenience, and an in-person interview at the store or a related facility. Sherwin-Williams is committed to equal employment opportunities and considers qualified applicants without discrimination. This position requires the candidate to be at least 18 years old, legally authorized to work without sponsorship, able to lift and carry weights frequently, and available to work flexible hours including evenings and weekends.

As a Customer Service Specialist, you will play a key role in promoting Sherwin-Williams' mission by delivering exceptional service, building trust with customers, and achieving sales targets. Your efforts will contribute to creating brighter, stronger spaces through the quality products and expertise that Sherwin-Williams is known for. Join Sherwin-Williams and help create your possible by being part of a team that values connection, career growth, and life balance.