Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.50
Benefits
Health Insurance
Prescription Savings
Virtual physician visits
retirement savings plan
Paid Time Off
Holiday pay
Military leave
Job Description
Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products, renowned for its commitment to quality and innovation. The company operates a wide network of retail stores and wholesale branches, serving both professional and do-it-yourself customers. Sherwin-Williams is dedicated to inspiring and improving the world by coloring and protecting what matters, with a focus on providing exceptional products and customer experiences that make spaces brighter and stronger. The company fosters a supportive work environment where employees receive comprehensive benefits, opportunities for career growth, and a commitment to diversity and inclusion. Sherwin-Williams prides itself on its stability, growth, and momentum, translating these strengths into possibilities for its employees and customers alike.
The role of Customer Service Specialist at Sherwin-Williams is a critical position that supports the success of retail stores. This part-time role, located at Store #701641 in Littleton, CO, involves working closely with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The Customer Service Specialist is essential in delivering excellent customer service to achieve maximum client satisfaction and meet store sales goals. Responsibilities include answering customer inquiries in person and over the phone, building productive trust relationships with customers, processing sales transactions accurately, and maintaining high standards for product quality and store appearance.
Additionally, the Customer Service Specialist should be up-to-date with product features and maintain precise work order files and formulas. The position requires assistance in various store operations such as tinting and mixing products to customer specifications, stocking shelves, setting up displays, cleaning equipment, loading and unloading delivery trucks, and occasionally assisting in deliveries. Candidates must be aware of the importance of adhering to inventory control procedures and suggesting ways to improve sales performance.
Sherwin-Williams values safety and security, conducting thorough background checks due to the access involved to cash, payment methods, personal information, and merchandise. This role offers various benefits including health insurance, prescription savings, virtual physician visits, retirement savings plans, paid time off like vacation and holidays, and military leave. Sherwin-Williams is committed to equal employment opportunity and supports veterans through priority referrals.
Applicants will undergo a structured hiring process starting with an online application, followed by a digital video interview, and potentially an in-store interview. The company supports employees with resources that promote a healthy work-life balance and career advancement opportunities focused on learning, development, and community connection. Joining Sherwin-Williams means becoming part of a team dedicated to creating possibilities and driving business success.
The role of Customer Service Specialist at Sherwin-Williams is a critical position that supports the success of retail stores. This part-time role, located at Store #701641 in Littleton, CO, involves working closely with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend suitable solutions. The Customer Service Specialist is essential in delivering excellent customer service to achieve maximum client satisfaction and meet store sales goals. Responsibilities include answering customer inquiries in person and over the phone, building productive trust relationships with customers, processing sales transactions accurately, and maintaining high standards for product quality and store appearance.
Additionally, the Customer Service Specialist should be up-to-date with product features and maintain precise work order files and formulas. The position requires assistance in various store operations such as tinting and mixing products to customer specifications, stocking shelves, setting up displays, cleaning equipment, loading and unloading delivery trucks, and occasionally assisting in deliveries. Candidates must be aware of the importance of adhering to inventory control procedures and suggesting ways to improve sales performance.
Sherwin-Williams values safety and security, conducting thorough background checks due to the access involved to cash, payment methods, personal information, and merchandise. This role offers various benefits including health insurance, prescription savings, virtual physician visits, retirement savings plans, paid time off like vacation and holidays, and military leave. Sherwin-Williams is committed to equal employment opportunity and supports veterans through priority referrals.
Applicants will undergo a structured hiring process starting with an online application, followed by a digital video interview, and potentially an in-store interview. The company supports employees with resources that promote a healthy work-life balance and career advancement opportunities focused on learning, development, and community connection. Joining Sherwin-Williams means becoming part of a team dedicated to creating possibilities and driving business success.
Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
- If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Job Qualifications
- Have a valid, unrestricted driver’s license
- Have at least a high school diploma or GED
- Have at least one (1) year of experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint-related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Job Duties
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
