Customer Service, Sales Support Team

Job Overview

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Compensation

Salary
Range $52,000.00 - $58,000.00
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Benefits

Continued wine and spirit education
Priority for internal promotion
competitive salary
Supportive team environment
opportunities for career growth

Job Description

Skurnik Wines is a distinguished wine, spirit, and sake distributor known for its exceptional service to its sales team, customers, and suppliers. Founded on a commitment to excellence, Skurnik Wines has built a robust reputation within the beverage distribution industry by emphasizing quality, reliability, and personalized service. The company specializes in offering an expanding portfolio that includes a variety of wines, spirits, and sake, catering to a diverse clientele ranging from restaurants and retailers to wholesalers and specialty stores. Skurnik Wines is recognized not only for its impressive product range but also for fostering long-term relationships both within its network and among its employees. Skurnik Wines operates with a core philosophy that values internal growth and development, demonstrated by its history of promoting from within and supporting career advancement opportunities.

Skurnik Wines is currently seeking a service and hospitality-minded candidate to join their Sales Support Team. This role serves as an essential bridge connecting the sales team with the administrative team, delivering critical sales support functions that sustain and enhance overall operational efficiency. The Sales Support Team plays a pivotal role in managing sales order entry, inventory control, allocation responsibilities, sales reporting, and acting as a liaison among various operations departments. This position is ideal for someone energized by working in a dynamic environment that requires multitasking, problem-solving, and effective communication skills. It is also suited for candidates passionate about the wine and spirits industry, eager to grow professionally in an expanding business with a supportive team-oriented culture.

The position is full-time with a salary range of $52,000 to $58,000, commensurate with experience. It offers a comprehensive experience in sales support operations within a premier distribution company and promises opportunities for continued education in wines and spirits. The candidate will be exposed to various facets of the business, including direct customer interaction, collaboration with logistics, finance, design, events, and compliance teams, and involvement in special projects designed to enhance customer and supplier relations. Skurnik Wines emphasizes career growth and prioritizes internal promotion, making this an excellent opportunity for individuals looking to build a long-term career in sales and marketing within the beverage industry.

Job Requirements

  • high school diploma or equivalent
  • minimum two years relevant experience in wine or spirits industry
  • strong communication abilities
  • proficient in Microsoft Outlook, Word and Excel
  • ability to use iOS devices and applications
  • excellent multitasking and problem solving skills
  • customer service orientation
  • ability to work collaboratively across departments

Job Qualifications

  • two years experience in wine or spirits industry including restaurant, retail or wholesale
  • knowledge of major wine regions, producers and grape varieties
  • effective communication skills
  • computer proficiency including Microsoft Outlook, Word and Excel
  • familiarity with iOS devices and applications
  • internet navigation skills

Job Duties

  • order entry via phone and email
  • order management for app, web and automated orders
  • customer service
  • delivery ETAs
  • reporting
  • house account sales
  • event support including in-store tastings, staff trainings, trade tastings
  • interdepartmental support for logistics, finance, design, events and compliance
  • managing special projects for customers, suppliers, sales and operations

Job Criteria

Experience

Mid Level (3-7 years)


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