Customer Service, Sales Support Team

Skurnik Wines is a distinguished wine, spirits, and sake distributor known for their exceptional service to sales teams, customers, and suppliers. With a commitment to excellence, Skurnik Wines stands out in the beverage distribution industry by fostering a collaborative environment where service and hospitality are paramount. The company boasts a robust and expanding portfolio, providing a diverse range of high-quality wines, spirits, and sake to a broad customer base. Recognized for their dedication to growth and internal development, Skurnik Wines offers employees long-term career opportunities and a chance to advance within the company. Their focus on strong relationships and comprehensive support enables them to maintain a leading position in the competitive distribution market.

The Sales Support Team at Skurnik Wines plays a critical role as the connective hub between the sales and administrative teams. This dynamic role involves responsibilities such as sales order entry, inventory management, allocation duties, sales reporting, and acting as a liaison with various operations departments. The company seeks service and hospitality-minded candidates who bring self-starting attitudes, strong multitasking capabilities, effective problem-solving skills, and excellent communication expertise. With the ongoing growth of the sales team alongside the increasing portfolio, the Sales Support position offers a unique opportunity for individuals looking to establish or further their careers in the wine and spirits industry.

In this role, employees will handle order entry through multiple channels including phone and email, providing order management for app, web, and automated systems. Supporting the sales team extends beyond order management to active customer service, providing delivery estimates, generating and managing sales reports, and overseeing house account sales. The position also includes involvement in various events such as in-store tastings, staff training sessions, and trade tastings to facilitate sales and educational initiatives. Furthermore, the Sales Support Team provides vital interdepartmental assistance across logistics, finance, design, events, and compliance, ensuring smooth operations across the organization. The job requires flexibility and readiness to engage in special projects serving customers, suppliers, sales, and operations needs.

Candidates should have a minimum of two years’ experience within the wine or spirits sectors, working in environments such as restaurants, retail, or wholesale. A well-rounded knowledge of major world wine regions, prominent producers, and grape varieties is essential to providing informed support and contributing to the company’s reputation for expertise. Technological proficiency is important, including comfort with Microsoft Outlook, Word, and Excel, as well as iOS devices, applications, and internet navigation. Skurnik Wines values effective communication skills to ensure collaboration and quality customer support.

Working with Skurnik Wines also means opportunities for continual education in wine and spirits, along with priority consideration for internal promotions, showcasing the company’s investment in professional development. The compensation package ranges from $52,000 to $58,000 annually, depending on experience, reflecting the company’s commitment to competitive pay based on skills and tenure. Overall, Skurnik Wines offers an exciting and dynamic career opportunity for candidates passionate about hospitality, sales support, and the wine and spirits industry looking to grow and succeed within a respected company.