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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
on the job training
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
30% Employee Discount
Employee Referral Bonuses
Job Description
UniFirst is a globally recognized leader in the garment services industry, boasting a rich history of over 80 years. As a $2 billion organization, UniFirst serves more than 300,000 business customer locations across the United States, Canada, and Europe, employing over 14,000 dedicated team partners. Known for its unique family culture, UniFirst blends the advantages of a small-company feel with the robust resources and stability offered by a large international business. Among its accolades, UniFirst has been ranked in the top 10 of Selling Power magazine’s "Best Companies to Sell For" and has earned a spot on Forbes magazine’s "Platinum... Show More
Job Requirements
- High school diploma or GED equivalent preferred
- Minimum 2 years of customer service experience in an administrative setting
- Prior experience with accounts receivable preferred
- Strong verbal and written communication skills
- Proficiency in Microsoft Office applications
- Ability to manage time effectively and maintain organization
- Comfortable performing basic math operations such as adding, subtracting, multiplying, and dividing
- Must be able to lift up to 25 pounds
- Capable of walking short distances
- Ability to sit for extended periods
Job Qualifications
- 2 years of customer service experience in an administrative setting preferred
- Prior accounts receivable experience highly encouraged
- High school diploma or GED equivalent recommended
- Verbal and written communication skills including professional telephone and email etiquette
- Essential skills such as active listening, responsiveness, and personable demeanor
- Proficient knowledge of Microsoft Office products including Outlook, Excel, Word, TEAMS
- Time management and organizational skills with attention to detail
- Ability to work independently and collaboratively as a team player
- Problem solving skills in a dynamic environment
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide excellent customer service to both customers and UniFirst personnel
- Perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process
- Partner and provide administrative support to UniFirst’s Sales Department
- Perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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