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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
401K with company match
Profit sharing
Employee assistance program
Life insurance
Paid Time Off
Tuition Reimbursement
employee discount
Employee Referral Bonuses
Job Description
UniFirst is a leading company in the garment services industry, recognized internationally for its commitment to quality and customer satisfaction. With a presence in the United States, Canada, and Europe, UniFirst operates as a $2 billion organization serving over 300,000 business customer locations. As a company with over 80 years of experience, UniFirst combines the stability and resources of a large enterprise with a family-oriented culture, fostering a supportive and inclusive work environment for over 14,000 team partners. The company is renowned for its accolades, including being listed in the top ten of Selling Power magazine's "Best Companies to Sell... Show More
Job Requirements
- High school diploma or GED equivalent
- 2 years of customer service experience in an administrative setting preferred
- Prior accounts receivable experience encouraged
- Excellent verbal and written communication skills
- Proficient with Microsoft Office products including Outlook, Excel, Word, TEAMS
- Ability to lift up to 25 pounds
- Comfortable carrying parcels or packages and walking short distances
- Capable of sitting for extended periods
- Strong time management and organizational skills
- Must be an active listener and responsive
- Able to work independently and as part of a team
- Problem-solving skills in dynamic environments
Job Qualifications
- 2 years of customer service experience in an administrative setting is preferred
- Prior accounts receivable experience is highly encouraged
- High school diploma or GED equivalent is recommended
- Verbal and written communication skills with professional telephone and email etiquette
- Essential skills include active listening, responsiveness, and being personable
- Proficient knowledge of Microsoft Office products such as Outlook, Excel, Word, and TEAMS
- Time management and organizational skills with attention to detail
- A collaborative, team-player capable of working independently
- Problem solver in a dynamic environment
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide excellent customer service to both customers and UniFirst personnel
- Perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process
- Partner and provide administrative support to UniFirst’s Sales Department
- Perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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