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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.75 - $22.75
Work Schedule
Standard Hours
Benefits
Health Insurance
401K with company match
Profit sharing
Employee assistance program
Life insurance
Paid Time Off
Tuition Reimbursement
employee discount
Employee Referral Bonuses
Direct Payroll Deposit
Job Description
UniFirst is a leading global provider of garment services with a rich history spanning over 80 years in the industry. The company operates with a unique family-oriented culture that offers employees a small company feel while providing the stability and resources of a large organization. Recognized as a top player in its $18 billion market, UniFirst employs over 14,000 team partners serving around 300,000 business locations across the United States, Canada, and Europe. The company prides itself on its commitment to growth, innovation, and excellence, earning accolades such as being named one of the "Best Companies to Sell For" by... Show More
Job Requirements
- high school diploma or GED equivalent
- 2 years of customer service experience in an administrative setting preferred
- prior accounts receivable experience encouraged
- verbal and written communication skills
- ability to perform basic mathematical calculations
- able to lift up to 25 pounds
- able to carry parcels or packages occasionally
- able to walk short distances
- able to sit for extended periods
Job Qualifications
- 2 years of customer service experience in an administrative setting is preferred
- prior accounts receivable experience is highly encouraged
- high school diploma or GED equivalent is recommended
- verbal and written communication skills with professional telephone and email etiquette
- essential skills including active listening, responsiveness, and being personable
- proficient knowledge of Microsoft Office products including Outlook, Excel, Word, and TEAMS
- time management and organizational skills with attention to detail
- ability to work collaboratively as a team player and independently
- problem solver in a dynamic environment
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- provide excellent customer service to both customers and UniFirst personnel
- perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process
- partner and provide administrative support to UniFirst’s Sales Department
- perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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