Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Benefits
on the job training
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
30% Employee Discount
Employee Referral Bonuses
Job Description
UniFirst is a premier, international leader in the garment services industry with a remarkable 80-year legacy of delivering quality and innovation. With revenues exceeding 2 billion dollars, UniFirst stands strong in an $18 billion industry, proudly servicing over 300,000 business locations across the U.S., Canada, and Europe. The company has built a unique family-oriented culture that offers the feel of a small business while providing the stability and resources of a major, enduring corporation. UniFirst employs more than 14,000 dedicated team partners who are committed to delivering superior service and fostering a supportive workplace environment. The company is highly recognized... Show More
Job Requirements
- Two years of customer service experience in an administrative setting preferred
- Prior accounts receivable experience highly encouraged
- High school diploma or GED equivalent is recommended
- Ability to communicate professionally over telephone and email
- Active listening, responsiveness, and personable demeanor
- Proficient in Microsoft Office applications
- Strong time management and organizational skills
- Ability to work independently and collaboratively
- Basic mathematical skills including addition, subtraction, multiplication, and division
- Ability to lift up to 25 pounds occasionally
- Capability to carry parcels or packages and walk short distances
- Ability to sit for extended periods
Job Qualifications
- Two years of customer service experience in an administrative setting preferred
- Prior accounts receivable experience highly encouraged
- High school diploma or GED equivalent recommended
- Strong verbal and written communication skills
- Proficient knowledge of Microsoft Office products including Outlook, Excel, Word, TEAMS
- Excellent time management and organizational skills
- Ability to work independently as well as part of a team
- Problem-solving skills in a dynamic environment
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide excellent customer service to both customers and UniFirst personnel
- Perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through escalation
- Partner and provide administrative support to the Sales Department
- Perform basic data entry and other administrative duties
- Maintain professional telephone and email etiquette
- Collaborate effectively within a team environment
Job Location
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