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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.98 - $23.92
Work Schedule
Standard Hours
Benefits
on the job training
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
30% Employee Discount
Employee Referral Bonuses
Job Description
UniFirst is a renowned leader in the garment services industry, with an impressive 80-year legacy of consistent growth and innovation. Established as a family-oriented company, UniFirst combines the warm, small company culture with the benefits and resources of a large $2 billion organization. UniFirst specializes in providing high-quality uniform and workplace textile services to a wide range of industries, boasting a robust network that serves over 300,000 business customer locations across the U.S., Canada, and Europe. As a well-respected company featured in top industry rankings, including Selling Power magazine’s “Best Companies to Sell For” and Forbes magazine’s “Platinum 400 –... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum two years of customer service experience preferred
- Prior accounts receivable experience preferred
- Strong verbal and written communication skills
- Proficient in Microsoft Office
- Ability to manage time and prioritize tasks
- Ability to work independently and in a team
- Ability to lift up to 25 pounds
- Ability to sit for extended periods
- Ability to occasionally carry parcels or packages
- Ability to walk short distances
Job Qualifications
- Two years of customer service experience in an administrative setting preferred
- Prior accounts receivable experience highly encouraged
- High school diploma or GED equivalent recommended
- Verbal and written communication skills with professional telephone and email etiquette
- Essential skills including active listening, responsiveness, and a personable attitude
- Proficient knowledge of Microsoft Office products such as Outlook, Excel, Word, and TEAMS
- Strong time management and organizational skills with attention to detail
- Ability to work collaboratively as a team player while capable of working independently
- Effective problem-solving skills in a dynamic environment
- Comfortable performing basic mathematical skills such as adding, subtracting, multiplying, and dividing
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide excellent customer service to both customers and UniFirst personnel
- Perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process
- Partner and provide administrative support to UniFirst’s Sales Department
- Perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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