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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
On-the-job training
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
employee discount
Employee Referral Bonuses
Job Description
UniFirst is a leading provider in the garment services industry, known for delivering high-quality uniform and textile rental services across the United States, Canada, and Europe. With over 14,000 dedicated team partners serving more than 300,000 business customer locations, UniFirst stands as a solid and reputable organization with a rich history spanning 80 years. The company is recognized for its strong family culture that combines the close-knit feel of a small company with the resources and stability of a multibillion-dollar enterprise. Inclusion in prestigious lists such as Selling Power magazine's "Best Companies to Sell For" and Forbes magazine's "Platinum 400... Show More
Job Requirements
- High school diploma or GED equivalent
- Two years of customer service experience in an administrative setting preferred
- Prior accounts receivable experience encouraged
- Strong verbal and written communication skills
- Proficient in Microsoft Office applications
- Ability to manage time effectively and stay organized
- Capacity to work both independently and collaboratively
- Must be comfortable performing basic math calculations
- Physical ability to lift up to 25 pounds, walk short distances, and sit for long periods
- Willingness to learn and adapt in a dynamic environment
Job Qualifications
- Two years of customer service experience in an administrative setting is preferred
- Prior accounts receivable experience is highly encouraged
- High school diploma or GED equivalent is recommended
- Verbal and written communication skills with professional telephone and email etiquette
- Active listener, responsive, and personable
- Proficient knowledge of Microsoft Office products including Outlook, Excel, Word, and TEAMS
- Time management and organizational skills with attention to detail
- Collaborative team player capable of working independently
- Problem solver in a dynamic environment
- Comfortable performing basic mathematical skills such as adding, subtracting, multiplying, and dividing
- Ability to sit for extended periods and perform some physical tasks such as lifting up to 25 pounds
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide excellent customer service to both customers and UniFirst personnel
- Perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through the escalation process
- Partner and provide administrative support to UniFirst's Sales Department
- Perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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