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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.98 - $23.92
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Paid Time Off
401K with company match
Profit sharing
Tuition Reimbursement
employee discount
Employee Referral Bonuses
Job Description
UniFirst is a global leader in the garment services industry, with a strong reputation cultivated over its 80-year history. Headquartered in the United States, UniFirst serves more than 300,000 business customer locations across the U.S., Canada, and Europe. With annual revenues reaching $2 billion, UniFirst combines the stability and resources of a large corporation with a warm, family-oriented company culture. They employ over 14,000 team partners and have been recognized by prestigious industry publications such as Selling Power magazine and Forbes, highlighting their standing as one of the best companies to work for in their sector.
UniFirst prides itself... Show More
UniFirst prides itself... Show More
Job Requirements
- high school diploma or equivalent
- 2 years of customer service experience in an administrative setting preferred
- prior accounts receivable experience highly encouraged
- excellent verbal and written communication skills
- proficiency in Microsoft Office products
- ability to perform basic mathematical calculations
- strong time management and organizational skills
- ability to lift up to 25 pounds and occasionally carry parcels or packages
- able to walk short distances and sit for extended periods
Job Qualifications
- 2 years of customer service experience in an administrative setting preferred
- prior accounts receivable experience highly encouraged
- high school diploma or GED equivalent recommended
- verbal and written communication skills with professional telephone and email etiquette
- essential skills including active listening, responsiveness, and personable demeanor
- proficient knowledge of Microsoft Office products such as Outlook, Excel, Word, and TEAMS
- time management and organizational skills with attention to detail
- collaborative, team-player capable of working independently
- problem-solving skills in a dynamic environment
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- provide excellent customer service to both customers and UniFirst personnel
- perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through the escalation process
- partner and provide administrative support to UniFirst’s Sales Department
- perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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