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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
on the job training
401K with company match
Profit sharing
Health Insurance
Employee assistance program
Life insurance
Paid Time Off
Direct Payroll Deposit
Tuition Reimbursement
employee discount
Employee Referral Bonuses
Job Description
UniFirst is a prominent leader in the garment services industry, boasting over 80 years of successful operation and a strong presence across the United States, Canada, and Europe. With a remarkable annual revenue in the billions, UniFirst employs more than 14,000 dedicated team partners who support approximately 300,000 business customer locations. Known for its unique family culture, UniFirst offers the warmth and personal touch typical of a small company while providing the stability and expansive resources of a well-established, global organization. The company has garnered prestigious accolades such as appearing on Selling Power magazine's "Best Companies to Sell For" and... Show More
Job Requirements
- High school diploma or GED equivalent
- Minimum 2 years of customer service experience in an administrative setting
- Prior accounts receivable experience preferred
- Proficient in Microsoft Office applications
- Excellent verbal and written communication skills
- Ability to actively listen and respond effectively
- Strong organizational and time management skills
- Ability to work independently and in a team environment
- Comfortable with basic math skills
- Ability to lift up to 25 pounds, carry parcels, walk short distances, and sit for extended periods
Job Qualifications
- 2 years of customer service experience in an administrative setting preferred
- Prior accounts receivable experience highly encouraged
- High school diploma or GED equivalent recommended
- Professional verbal and written communication skills including telephone and email etiquette
- Active listener, responsive, and personable
- Proficient knowledge of Microsoft Office products such as Outlook, Excel, Word, and Teams
- Time management and organizational skills with attention to detail
- Ability to work independently and collaboratively as a team player
- Strong problem-solving skills in a dynamic environment
- Comfortable performing basic mathematical calculations
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide excellent customer service to both customers and UniFirst personnel
- Perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process
- Partner and provide administrative support to UniFirst’s Sales Department
- Perform basic data entry and other administrative duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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