Parker's Kitchen logo

Customer Service Representative - Store #35

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Parker's Kitchen is a renowned establishment known for delivering high-quality food and exceptional customer service within a warm and welcoming environment. As part of a larger network of stores, Parker's Kitchen prides itself on maintaining high standards across all areas of operation, ensuring that every customer enjoys an outstanding experience with each visit. The company operates with a commitment to integrity, inclusivity, and community involvement, making it a preferred choice for both customers and employees alike. The environment is fast-paced and dynamic, requiring team members to be adaptable, attentive, and customer-focused. Parker's Kitchen fosters a culture of learning and growth, encouraging employees to share their expertise and develop their skills continually. Employees enjoy working alongside motivated peers in an atmosphere that values collaboration and support. The company also emphasizes adherence to safety regulations and company policies to guarantee a safe and efficient workplace for everyone.

As a Customer Service Representative at Parker's Kitchen, you will be the face of the store, responsible for delivering friendly, fast, and accurate service at all times. This role is vital in helping store leadership manage store-side operations and maintain the high standards Parker's Kitchen is known for. Your day-to-day duties will include providing exceptional customer support, handling cash and other transactions, and ensuring operational compliance through various tasks such as stocking, cleaning, and assisting store management. You will play an instrumental role in creating an exceptional experience for every customer by addressing their needs promptly and professionally, while consistently upholding company values like honesty and integrity. This full-time position requires flexible availability including nights, weekends, and holidays, making it ideal for candidates who thrive in schedule-driven environments. Parker's Kitchen seeks individuals who are eager to support a collaborative team environment, possess strong multitasking abilities, and take pride in contributing to a clean and organized store. Your ability to manage age-restricted sales responsibly and maintain precise cash handling practices will be crucial. The role offers an opportunity to work in a highly engaging, customer-facing environment where your interaction significantly impacts customer satisfaction. If you are passionate about providing top-tier service and enjoy working in a team environment that promotes growth and continuous improvement, Parker's Kitchen is the perfect place to advance your career.

Job Requirements

  • Must be 18 years of age or older to work in store operations
  • Must be 16 years of age to work in kitchen operations
  • Must have reliable transportation
  • Flexible availability is required, including nights, weekends, and holidays

Job Qualifications

  • Ability to stand for extended periods
  • Ability to push or pull up to 50 pounds
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
  • Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels
  • Strong communication and interpersonal skills
  • Demonstrated integrity and honesty
  • Experience in customer service preferred

Job Duties

  • Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally
  • Speak honestly and act with integrity, upholding company values at all times
  • Handle cash transactions, fuel transactions, and other retail shift duties as assigned
  • Responsible for alcohol, tobacco, lottery sales, and other age-regulated products
  • Ensure compliance with company policies, procedures, and safety regulations across all store activities
  • Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock
  • Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment
  • Assist the store leader with additional tasks as needed
  • Foster a collaborative learning environment by sharing expertise and assisting in the development of others

Job Criteria

Experience

Entry Level (1-2 years)


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