Parker's Kitchen logo

Customer Service Representative - Store #21

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Equal opportunity employer
Inclusive culture

Job Description

Parker's Kitchen is a well-established and respected company known for its commitment to delivering high-quality food and exceptional customer experiences. As a vibrant part of the foodservice industry, Parker's Kitchen prides itself on maintaining high standards in both food quality and customer service, ensuring that every guest leaves satisfied and eager to return. With a strong reputation for excellence, Parker's Kitchen operates with a dedication to integrity, professionalism, and community engagement. The company fosters a welcoming and inclusive work environment that values diversity and offers opportunities for growth and development within the organization.

The role of a Customer Service Representative at Parker's Kitchen is vital to upholding the company's esteemed service standards. This position focuses on delivering fast, accurate, and friendly service to every customer while supporting the store leadership in managing daily operations efficiently. The Customer Service Representative is a frontline ambassador who embodies the company values of honesty and integrity, ensuring every interaction enhances the customer's experience. This role requires a proactive attitude, strong communication skills, and the ability to multitask effectively in a dynamic environment.

In this role, you will be responsible for handling cash and fuel transactions, managing retail duties such as sales of age-regulated products including alcohol, tobacco, and lottery tickets, and maintaining compliance with all safety and operational policies. The position also involves stocking and replenishing inventory, performing housekeeping duties throughout the store, and assisting store leaders with various operational tasks. Working at Parker's Kitchen means being part of a team that values your contributions and supports your growth, offering a career path with flexible scheduling options and an inclusive workplace culture. This opportunity is perfect for individuals seeking to build their skills in customer service within a lively and supportive environment, while contributing to the ongoing success of a well-known food service provider.

Job Requirements

  • Must be 18 years of age or older to work in store operations
  • Must be 16 years of age to work in kitchen operations
  • Must have reliable transportation
  • Flexible availability including nights, weekends, and holidays

Job Qualifications

  • Must be 18 years of age or older to work in store operations
  • Must be 16 years of age to work in kitchen operations
  • Must have reliable transportation
  • Flexible availability including nights, weekends, and holidays
  • Ability to stand for extended periods ranging from 8 to 10 hours
  • Ability to push or pull up to 50 pounds
  • Ability to multitask, perform repeated bending, standing, reaching and occasionally lift up to 50 pounds
  • Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels

Job Duties

  • Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally
  • Speak honestly and act with integrity, upholding company values at all times
  • Handle cash transactions, fuel transactions, and other retail shift duties as assigned
  • Responsible for alcohol, tobacco, lottery sales, and other age-regulated products
  • Ensure compliance with company policies, procedures, and safety regulations across all store activities
  • Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock
  • Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment
  • Assist the store leader with additional tasks as needed
  • Attention to detail while multitasking

Job Criteria

Experience

Entry Level (1-2 years)


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