Customer Service Representative - State Farm Agent Team Member

Indy Mahindru State Farm is a well-established insurance agency located in Seaside, California. Serving clients licensed primarily in California, Oregon, and Arizona, this agency offers a hybrid online and in-person service model that effectively meets the diverse needs of its community. The agency prides itself on its customer-centric approach and commitment to helping individuals manage the risks of everyday life, recover from unexpected events, and realize their dreams. Recognized for providing a broad range of insurance and financial services including auto, home, life, business, crop, health, and renters insurance, as well as college planning, Indy Mahindru State Farm operates with a mission focused on exceptional service and community support.

The office is open Monday to Friday from 9 am to 6 pm and currently employs a small but experienced team with over seven years of combined insurance expertise. The agency places a strong emphasis on multilingual services, with additional languages spoken including Spanish and Punjabi, which helps cater to the diverse demographics of the area. Known for its dynamic, results-driven, and supportive work environment, Indy Mahindru State Farm encourages personal achievement and professional development among its team members. The agency values entrepreneurial spirit, ambition, and a fun, energetic workplace culture that fosters both team success and individual growth.

The role of Receptionist & Service Coordinator at Indy Mahindru State Farm is an office-based position located in Seaside, CA, with an hourly wage ranging from $17.00 to $23.00. This role plays a crucial part in ensuring that all customers receive exceptional service from the moment they walk into the office or contact the agency by phone. The Receptionist & Service Coordinator is responsible for greeting and assisting customers, providing accurate and timely policy information, supporting clients with policy updates and changes, and answering inquiries with a friendly, knowledgeable approach. Candidates with Spanish proficiency are highly preferred due to the significant volume of Spanish-speaking clients.

This position offers excellent opportunities for career advancement, including potential progression into sales roles. Employees alongside the supportive management team receive full coaching and licensing support, including fees reimbursement. Comprehensive in-house training on customer relationship management (CRM) software and insurance licensing will be provided. Successful candidates will benefit from working in a thriving insurance environment where they can develop career skills and help protect what matters most to their community.

Joining Indy Mahindru State Farm means becoming part of a motivated, growth-oriented team that blends tradition with innovation. The agency emphasizes using state-of-the-art technology to deliver outstanding results, cultivating a culture where committed employees are mentored and empowered to succeed. If you are ambitious, self-motivated, eager to learn, and want to contribute positively to a vibrant team, this role represents a rewarding career opportunity rather than just a job.