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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount
Job Description
Ashley Furniture is a globally recognized leading manufacturer and retailer of home furniture and accessories, known for its commitment to quality, style, and affordability. Established decades ago, Ashley has flourished into a trusted brand with a growing customer base across the United States and internationally. The company focuses on enhancing customers' living spaces with a diverse range of high-quality furniture products delivered through an expanding network of retail stores. As part of its continuous growth strategy, Ashley Furniture is rapidly expanding its footprint nationwide by opening new stores to meet increasing demand. This expansion creates a wealth of career opportunities... Show More
Job Requirements
- Legally authorized to work in the US
- At least 18 years old
- High school diploma or equivalent
- Knowledgeable in Microsoft Office Suite and system transactions
- One year of customer service, office, or administrative experience preferred
- Ability to work flexible hours including weekends and holidays
- Maintain reliable attendance
- Ability to thrive in a team environment
Job Qualifications
- High school diploma or equivalent
- Knowledge of Microsoft Office Suite and retail system transactions
- Minimum of 1 year customer service, office, or administrative experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Reliable attendance
- Team-oriented mindset
Job Duties
- Greet customers in a warm, professional manner representing Ashley's brand image
- Provide exceptional customer service in-person, by phone, and email
- Assist with processing sales orders accurately and efficiently
- Process customer credit applications and assist with financing arrangements
- Follow cash handling procedures and reconcile transactions under supervision
- Address and resolve customer inquiries and issues, escalating when necessary
- Support management with audits, inventory, and compliance documentation
- Maintain accurate records, prepare reports, and ensure paperwork is completed and filed properly
- Collaborate with sales, merchandising, and store associates to ensure smooth operations
- Utilize point-of-sale systems, retail software, and Microsoft Office tools
- Complete additional tasks assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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