You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
employee discount
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
Job Description
Ashley Furniture Industries is a leading home furniture manufacturer and retailer known for its commitment to quality, style, and affordability. With a continuously growing customer base, Ashley Furniture has expanded its national presence by opening numerous stores across the United States, solidifying its reputation as a trusted and recognized brand worldwide. The company's dedication to professional development and internal promotion offers employees unlimited potential for career advancement within an expanding national network. Ashley Furniture prioritizes operational excellence and customer satisfaction, making it a sought-after employer in the retail industry.
The Customer Service Representative at Ashley Furniture serves as the front-li... Show More
The Customer Service Representative at Ashley Furniture serves as the front-li... Show More
Job Requirements
- Legally authorized to work in the US
- At least 18 years old
- High school diploma or equivalent
- Knowledgeable in Microsoft Office Suite and system transactions
- 1 year of customer service, office, and/or administrative experience preferred
- Ability to work flexible hours including weekends and holidays including rotation for store opening and closing responsibilities
- Maintain reliable attendance
- Thrive in a team environment
Job Qualifications
- High school diploma or equivalent
- Knowledgeable in Microsoft Office Suite and system transactions
- 1 year of customer service, office, and/or administrative experience preferred
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Reliable attendance
Job Duties
- Greet all customers in a warm, professional manner representing Ashley's brand image
- Provide exceptional customer service through all interactions including in-person, phone, and email communications
- Assist with processing sales orders accurately and efficiently, ensuring all required documentation is complete and approvals obtained
- Process customer credit applications, assist with financing arrangements, and maintain accurate customer account information
- Follow established cash handling procedures, process payments accurately, and reconcile transactions under Office Manager supervision
- Address customer inquiries and concerns professionally, escalating complex issues to management when needed
- Support management with operational audits, inventory processes, and compliance checks by gathering required documentation
- Maintain accurate records, prepare routine reports, and ensure paperwork is properly completed and filed
- Work cooperatively with sales team, merchandising personnel, and other store associates to ensure seamless customer experience
- Utilize point-of-sale systems, retail management software, Microsoft Office Suite, and other business tools to perform job duties efficiently
- Complete any additional tasks as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: