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Customer Service Representative/ Lot Attendant (Bilingual)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $14.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
Paid vacation
paid sick days
Life insurance
legal program
auto insurance
home insurance
Employee Discounts
401(k) savings plan
Employee stock ownership plan
dental plan
vision plan
Business travel insurance
Employee assistance program
Identity Theft Protection
critical illness insurance
Group Accident Insurance

Job Description

U-Haul Holding Company is a well-established leader in the moving and storage industry, known across the United States and Canada for its innovative do-it-yourself moving solutions. Founded in 1945 by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul has grown from a small concept into a nationwide brand that provides reliable moving equipment accessible on a one-way rental basis. The company’s commitment to supporting the mobility of millions of households has made it a trusted choice for customers seeking rental trucks, trailers, and moving supplies. With a strong focus on customer service and continuous improvement, U-Haul operates a culture... Show More

Job Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to perform physical tasks including lifting 50 pounds
  • Comfortable working outdoors and indoors
  • Willingness to learn and participate in training programs
  • Ability to use smartphone technology for rental management

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Bilingual abilities preferred
  • Effective communication skills
  • Customer service experience is a plus
  • Ability to operate basic machinery and tools
  • Basic computer skills

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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