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Customer Service Representative/ Lot Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.13 - $19.00
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
discounts on Apple products
Dell computers
cell phone plans
hotels
401(k) savings plan
Employee stock ownership plan
24-hour physician available for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program

Job Description

U-Haul is a well-established company specializing in do-it-yourself moving equipment and services since 1945. Founded by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul has grown to become a leading provider of moving and storage solutions across the United States and Canada. The company's mission has always been to facilitate the mobility of people by providing affordable, convenient, and reliable equipment rentals on a nationwide basis. U-Haul's iconic orange trailers symbolize the spirit of American pioneering and self-reliance when it comes to moving and transportation needs.

U-Haul Holding Company and its family of companies have built a strong r... Show More

Job Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to work in moderate risk environments and follow safety precautions
  • Physical ability to exert some physical effort including moving equipment weighing at least 50 pounds
  • Willingness to participate in training and certification programs
  • Ability to provide friendly, helpful, and professional service
  • Availability to work flexible hours including weekends
  • Must be able to work indoors and outdoors in varying weather conditions

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Strong communication and interpersonal skills
  • Ability to use smartphone technology and learn new systems quickly
  • Physical ability to handle equipment weighing at least 50 pounds
  • Certification or willingness to obtain certifications for propane filling and forklift operation
  • Customer service experience preferred

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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