Customer Service Representative, Full or Part Time

Circle K is a leading global convenience store brand that operates thousands of stores worldwide, including at 3301 Guess Rd, Durham, North Carolina. Established as a major player in the retail convenience sector, Circle K is recognized for its commitment to high-quality customer service, an engaging work environment, and numerous opportunities for employee growth and development. As part of a large, stable employer with a reputation for delivering excellent products and services, Circle K offers a dynamic workplace where hourly associates and management alike thrive through collaborative effort and commitment to customer satisfaction.

The position of Customer Service Representative at Circle K involves working part-time, primarily during evening and overnight shifts. This role is ideal for individuals who enjoy interacting with people, can function well in a fast-paced retail environment, and aspire to build a long-term career with a company that invests in its employees. The Customer Service Representative will be at the forefront of the store’s operations, responsible for greeting customers, operating the register, making purchase suggestions, and occasionally supporting food program activities. The job encompasses a variety of tasks, both inside and outside the store, aimed at maintaining exceptional store appearance and ensuring quick, friendly service.

Employees in this role will find the work exciting and varied, engaging with customers daily while working alongside motivated team members to accomplish daily goals. Circle K offers paid comprehensive training so new hires can feel confident and prepared from their first day. There is a strong emphasis on team collaboration and on-the-job learning, where associates have the opportunity to develop their skills in sales, customer relations, and problem-solving. The company strongly supports career progression, offering fast career advancement opportunities for motivated and hardworking individuals.

Working at Circle K means enjoying many valuable benefits, such as medical, vision, dental, and life insurance, as well as short and long-term disability coverage. Employees benefit from flexible scheduling options, weekly pay, and bonus potentials, which reward performance and dedication. Circle K also provides valuable financial benefits like a 401K plan with a competitive company match and flexible spending/health savings accounts. Additionally, tuition reimbursement programs encourage employees to continue their education and improve their professional qualifications.

The Customer Service Representative role demands strong communication skills, the ability to work efficiently in a team setting, and a friendly, upbeat attitude that fosters a welcoming environment for customers. Ideal candidates are those who love providing excellent customer care, enjoy selling products, and can perform at a quick pace while maintaining a positive demeanor. Physical stamina is also important, as the job requires standing and walking for extended periods and occasionally lifting objects weighing up to 60 pounds.