Circle K logo

Customer Service Representative, Full or Part Time

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedule
weekly pay
bonus potential
Paid training
401k plan
Flexible spending account
Tuition Reimbursement

Job Description

Circle K is a globally recognized retail convenience store chain known for its commitment to providing fast, friendly, and reliable service to customers. Operating in numerous locations including Fayetteville, North Carolina, Circle K prides itself on being a large and stable employer offering a dynamic workplace for individuals eager to grow their careers in the retail and customer service industry. Established with a mission to meet the fast-paced needs of modern consumers, Circle K delivers a variety of products ranging from everyday essentials to quick snacks and fuel services, supported by an energetic and motivated team. The company values diversity, inclusion, and equal opportunity, making it a welcoming environment for professionals from all backgrounds, including those with disabilities, aligning with the Americans with Disabilities Act and local disability laws. Employee development is highly encouraged through paid comprehensive training, tuition reimbursement programs, and clear paths for fast career advancement. Being part of Circle K means joining a network of positive, fun, and hardworking individuals dedicated to maintaining high store standards and excellent customer experiences.

The role of a Customer Service Representative at Circle K Fayetteville is designed for individuals who thrive in a fast-paced, engaging, and customer-focused environment. The position offers part-time employment with varying day and evening shifts, providing flexibility to accommodate diverse schedules. As a vital link between the store and its customers, this role encompasses greeting customers warmly, operating the cash register efficiently, handling cashiering tasks, and sometimes assisting with the food program. The representative is expected to work throughout the store, inside and out, maintaining high standards of store appearance and ensuring quick, friendly service at all times. Beyond transactional duties, the job requires product knowledge to make personalized purchase suggestions, active communication skills to engage in friendly conversations, and teamwork abilities to collaborate with colleagues on daily objectives. The position promises no dull moments as it involves task variety, interaction with customers and team members, and an energetic work atmosphere that fosters professional growth. Benefits for this role include medical, vision, dental, and life insurance plans, short and long-term disability coverage, 401K with company match, flexible spending and health savings accounts, weekly paychecks, bonus potential, and a supportive environment for career advancement. This opportunity is ideal for candidates with an interest in retail sales, excellent customer care aptitude, and a strong motivation to learn and have fun at work, making it a promising start or continuation of a rewarding career path.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp, reach, and manipulate objects with hands requiring eye-hand coordination
  • availability for day and evening shifts
  • part-time availability
  • ability to provide regular and predictable onsite attendance

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience preferred
  • sales associate or cashiering experience preferred
  • excellent communication and interpersonal skills
  • ability to work at a fast pace while maintaining quality service
  • motivated to advance in career
  • willingness to learn and engage with team

Job Duties

  • Greet customers and provide excellent customer service
  • operate cash register and handle cashiering duties
  • make purchase suggestions to customers
  • assist with food program tasks when needed
  • maintain store appearance inside and outside
  • provide regular and predictable onsite attendance
  • work collaboratively with team members to achieve daily goals

Job Criteria

Experience

Entry Level (1-2 years)


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