Customer Service Representative - Bob Howard Collision Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) plan with Company Match
Paid Time Off
Employee stock purchase plan
Employee Vehicle Purchase Program
Professional work environment
Job training and advancement opportunities
Job Description
Bob Howard Collision Center is a prominent part of Group 1 Automotive, a leading automotive retail company known for its expansive network of dealerships and service centers across the United States. Group 1 Automotive is recognized as a Fortune 300 company, which underscores its significant presence and influence in the automotive industry. The company prides itself on delivering exceptional customer service, maintaining high standards of professionalism, and fostering a collaborative work environment where employees can grow and succeed. With a commitment to integrity, transparency, teamwork, and respect, Group 1 Automotive provides a workplace culture that aligns with these core values,... Show More
Job Requirements
- High school diploma or equivalent
- Excellent communication skills
- Proven customer service experience
- Ability to operate internet based phone system
- Ability to handle multiple phone lines
- Pass pre-employment background check
- Pass MVR check
- Pass drug testing
Job Qualifications
- Excellent communication skills
- Bilingual is a plus
- Superior customer service skills
- Professional appearance and work ethic
- High school diploma or equivalent
Job Duties
- Answer all incoming calls according to company policy and proper telephone etiquette
- Direct telephone call to the appropriate parties as necessary
- Additional administrative responsibilities
- Operate an internet based phone system
- Handle multiple lines
Job Location
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