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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Access to learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Health savings account
401(k) retirement plan
Company match program
Life insurance
accidental death and dismemberment insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
supplemental life insurance
accident insurance
critical illness insurance
hospital indemnity
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
relaxed dress code
Job Description
Community Choice Financial Family of Brands is a leading consumer specialty finance organization operating extensively across the United States. Representing over 10 well-recognized brands through more than 1,500 brick-and-mortar stores and online platforms, the company serves customers in 24 states with additional online product offerings spanning 20 states. As a steadfast provider of accessible short-term financial services, Community Choice Financial is dedicated to empowering customers, team members, and communities with the Power of Choice they need at critical financial moments. Recognized for its commitment to diversity and inclusion, the company has earned numerous accolades, including Military Friendly Employer and Top... Show More
Job Requirements
- Must be at least 18 years of age (19 in Alabama)
- Background check required in accordance with applicable law
- Ability to meet physical demands including standing up to 90 percent of the time and moving up to 25 pounds
- High school diploma or equivalent
- Proficiency with POS systems, Microsoft Office, and phones
- Ability to work full-time with regular in-person attendance including weekends
Job Qualifications
- A high school diploma or equivalent
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Ability to meet the physical demands of the position, including standing for extended periods and moving up to 25 pounds
- Background check clearance
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services that fit their lifestyle
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections by accepting payments and managing customer appointments
- Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- Participate in in-store and community events
- Maintain internal and external store appearance and meet cleanliness standards
- Maintain office security protocols and conduct proper opening and closing procedures
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
- Engage in ongoing training and stay current on product and process changes
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks
- Conduct additional tasks as directed by leadership
- Maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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