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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
access to e-learning modules
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
401(k) retirement plan
Company match program
Life insurance
AD&D insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid time off starting at 12 days
relaxed dress code
Job Description
Check Into Cash, part of the Community Choice Financial Family of Brands, is a leading consumer specialty finance company in the United States, offering financial solutions through more than 1,500 stores spanning 24 states and online platforms in 20 states. Known for its dynamic and customer-centric approach, Check Into Cash provides critical short-term financial services designed to meet diverse community needs. The company prides itself on empowering its customers with flexible options, responsive service, and a friendly, inclusive environment. As a profitable and fast-growing organization, it supports employee growth and development through extensive training programs, leadership pathways, and career advancement... Show More
Job Requirements
- A high school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet physical demands including standing up to 90% of the time, moving and transporting up to 25 pounds
- ability to work full-time with regular in-person attendance, including weekends
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail
- ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet physical demands including standing up to 90% of the time, moving and transporting up to 25 pounds
- experience in check cashing, document verification, and/or money order processing is preferred
- prior cash handling and cash drawer/vault management experience is preferred
- bilingual (English/Spanish) is a plus and may be required for certain locations
- valid driver’s license, auto insurance, and personal vehicle with mileage compensation preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with Company policies and procedures, and all relevant laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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