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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.00 - $30.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
401(k) employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Established as a stable and successful company, Uline prides itself on delivering superior service and products to its diverse customer base. Located at the Georgia Branch at 705 Braselton Industrial Blvd, Braselton, GA, Uline offers a dynamic work environment focused on collaboration, professional growth, and innovation. The company upholds a drug-free workplace policy and requires all new hires to complete pre-employment hair follicle drug screening. This position is fully on-site, offering various shifts to accommodate different scheduling... Show More
Job Requirements
- High school diploma or equivalent
- Fluent bilingual in English and Spanish in verbal and written forms
- Excellent problem-solving, listening and communication skills
- Prior customer service experience preferred but not mandatory
- Ability and willingness to learn
- Availability for full-time, on-site work
- Pass pre-employment hair follicle drug screening
Job Qualifications
- High school diploma or equivalent
- Bilingual (English / Spanish) - fluent in both verbal and written forms
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but not required
- Eagerness to learn and ability to adapt to professional training
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by quickly and confidently answering product, pricing and shipping questions
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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