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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Robust learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
Traditional 401(k)
Roth 401(k)
Company-Sponsored Life and AD&D Insurance
voluntary benefits
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
Business casual dress code
Job Description
Speedy Cash, located in San Diego, CA, is a part of the Community Choice Financial Family of Brands, one of the largest consumer specialty finance organizations in the United States. With over 1,500 brick-and-mortar stores across 24 states and online offerings in 20 states, Community Choice Financial is committed to providing communities with accessible short-term financial services when they need it most. Known for its strong commitment to customer service and community engagement, Speedy Cash offers a fast-paced and dynamic work environment where employees can grow and develop their careers. Their recognition as a Military Friendly Employer and Top Employer... Show More
Job Requirements
- A high school diploma or equivalent
- excellent verbal and written communication skills, plus professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of this position, which includes standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills, plus professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of this position
- experience in check cashing, document verification, and/or money order processing is a plus
- prior cash handling, cash drawer/vault management experience is a plus
- bilingual (English/Spanish) is a plus and may be required for certain locations
- valid driver’s license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) is preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with company policies and procedures, and all relevant local, state, and federal laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks to meet performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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