Chevron logo

Customer Service Representative

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Exact $19.25
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

Full-time shifts available
Part-time shifts available
Direct Deposit
Competitive weekly pay
Health and wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles

Job Description

Chevron Stations Inc (CSI) is a prominent company that operates retail gasoline stations and convenience stores, providing essential fuel and convenience products to customers across various locations. With a strong commitment to safety, customer service, and team collaboration, CSI emphasizes creating a positive workplace where employees can thrive and grow their careers. The company’s motto, "People First, Excellence Always," reflects its dedication to fostering a supportive environment that values safety, dependability, and professionalism. CSI offers both full-time and part-time positions, competitive weekly pay ranging from $19.25 to $20.25 per hour, and a variety of benefits, including health and wellness packages, education reimbursement programs, and commuter benefits.

The role at CSI is designed for hardworking individuals who take pride in delivering outstanding customer service and maintaining high safety standards. Employees are expected to work in a fast-paced environment while ensuring that every customer receives 100% attention and service excellence. The ideal candidates are self-motivated and dependable, able to collaborate well in teams, and committed to upholding the company's safety, hygiene, and customer interaction policies. This position involves multiple responsibilities, including point-of-sale transactions, stock management, food preparation, and maintaining cleanliness of the retail and fuel dispensing areas.

Employees at CSI are required to maintain professionalism by interacting courteously with coworkers, customers, vendors, and the local community. Personal hygiene and appearance must align with CSI’s image standards. Safety and loss prevention are critical components of the role — employees must follow established security and quality guidelines and report incidents promptly. The role also entails adherence to food safety regulations, including proper storage, handling, and sanitation practices, especially when preparing food and beverages.

This job is visitor-facing and requires employees to greet customers warmly, handle cash and payment systems accurately, perform product restocking, and promote store specials. The position demands physical stamina, as it involves standing for long periods, lifting and moving products safely, and exposure to various environmental conditions, including refrigerated areas and outdoor settings. CSI requires employees to possess or obtain the necessary food handling certificates required by law, and prior cooking or restaurant experience is preferred.

CSI provides a supportive working environment with opportunities for growth and development. The company encourages punctuality and reliability, embraces diversity and inclusion, and is an equal opportunity employer. Reasonable accommodations are available for qualified individuals with disabilities upon request, underscoring CSI’s commitment to accessibility and fair treatment. This role offers a chance to be part of a committed team focused on delivering superior service in the retail petroleum and convenience market, making it an excellent opportunity for those seeking a stable and rewarding career path in this industry.

Job Requirements

  • Must be sufficiently proficient in English to understand CSI policies safety training and job instructions and to effectively communicate with customers and or coworkers on work-related matters
  • Available to work a variety of hours which may include early mornings evenings weekends overnight shifts and holidays
  • Strong attention to detail
  • Ability to handle challenging situations professionally and exercise exceptional judgement
  • Ability to work both independently and in team settings
  • Must possess required up-to-date food handling certificates as required by law in specific locations only
  • Cooking restaurant experience preferred

Job Qualifications

  • Must be sufficiently proficient in English to understand CSI policies safety training and job instructions and to effectively communicate with customers and or coworkers on work-related matters
  • Available to work a variety of hours which may include early mornings evenings weekends overnight shifts and holidays
  • Strong attention to detail
  • Ability to handle challenging situations professionally and exercise exceptional judgement
  • Ability to work both independently and in team settings
  • Must possess required up-to-date food handling certificates as required by law in specific locations only
  • Cooking restaurant experience preferred

Job Duties

  • Maintain courteous professional contact with co-workers customers vendors and community at large
  • Maintain neat appearance and good personal hygiene in compliance with CSI image standards
  • Support and follow established safety security quality guidelines as well as CSI's policies procedures practices and programs
  • Report accidents or incidents to the manager immediately
  • Preserve safety of self fellow employees and all others in the work location by utilizing the CSI Loss Prevention process
  • Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation food handling preparation storage and disposal procedures
  • Follow federal law and company standards on carding customers for all age restricted products sold at the stations
  • Work professionally with vendors and contractors
  • Regular and punctual attendance is expected
  • Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
  • Provide exceptional guest service be courteous always greet and thank all customers while making eye contact
  • Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures
  • Maintain cash drawer to be at or below maximum level
  • Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales
  • Perform consistent station cleaning of the indoor and outdoor facilities including restrooms islands pumps and car wash if applicable
  • Prepare food and hot beverage products
  • Effectively manage ExtraMile and or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed
  • Actively promote store specials and other marketing programs
  • Cross-check price of delivered goods for accuracy
  • Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products
  • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels (Oregon only)
  • May perform other duties as assigned by management

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef