Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with company match
Flexible spending account
Health savings account
Tuition Reimbursement

Job Description

Circle K is a globally recognized convenience store chain known for its commitment to delivering exceptional customer experiences. Established to provide convenience, accessibility, and quality service, Circle K operates thousands of stores worldwide, positioning itself as a leader in the retail and convenience store industry. Located at 4841 N Pennsylvania St, Indianapolis, Indiana, this store exemplifies Circle K's dedication to community engagement and customer satisfaction. The company embraces diversity and equity, adhering strictly to the Americans with Disabilities Act and all relevant state and local disability laws to ensure a welcoming work environment for all employees. Circle K is proud to be an Equal Opportunity Employer that offers a robust benefits package and a positive, team-oriented atmosphere.

The full-time Customer Service Representative role at Circle K is designed for motivated individuals eager to thrive in a fast-paced, fun, and dynamic environment. This position plays a vital role in elevating the shopping experience by engaging customers, facilitating smooth transactions, and maintaining the store's high standards both inside and outside. Employees are expected to work weekdays and weekends, reflecting the store's commitment to providing consistent and reliable service. As a Customer Service Representative, you will enjoy a variety of benefits including medical, vision, dental, life insurance, short and long-term disability coverage, and a 401K plan with competitive matching. Additionally, employees receive tuition reimbursement, flexible spending/health savings accounts, paid comprehensive training, weekly pay, and bonus opportunities.

The Customer Service Representative is responsible for greeting customers, handling cash register operations, suggesting purchases, and sometimes assisting with the store's food program. The role requires versatility as you will rotate through different areas of the store, assisting with maintaining its overall appearance and ensuring a clean, safe, and welcoming environment for customers. Teamwork and communication skills are essential as you collaborate closely with your energetic colleagues to achieve daily goals and deliver fast, friendly service.

This position is ideal for individuals who enjoy customer interaction, have excellent selling skills, and can perform efficiently at a quick pace while maintaining a pleasant attitude. Strong problem-solving abilities and the capacity to think on your feet are vital to suggest products and solutions that enhance the customer experience. Whether you are just starting your career or looking to advance within a stable and supportive company, Circle K encourages growth and provides ample opportunities for career advancement in the retail sector. The company also prioritizes flexibility for its employees, acknowledging the importance of work-life balance through adaptable scheduling.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • occasionally lift and carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp, reach and manipulate objects with hands requiring eye-hand coordination

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience preferred
  • sales associate or cashiering experience preferred
  • motivation to advance career
  • willingness to learn and have fun

Job Duties

  • Greet customers
  • run the register
  • cashiering
  • make purchase suggestions
  • assist with food program
  • maintain store appearance
  • provide fast and friendly service

Job Criteria

Experience

No experience required


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