Customer Service Representative

Circle K is a prominent leader in the convenience store industry, known for its expansive network of stores across various locations including Baytown, Texas. As a large and stable employer, Circle K offers a dynamic and fast-paced work environment that fosters both personal and professional growth for its employees. With a commitment to providing excellent customer service and a well-maintained store environment, Circle K is dedicated to creating a fun, motivating workplace where team members can thrive. The company values diversity and inclusion, adhering to the Americans with Disabilities Act (ADA) and all relevant state and local laws to ensure reasonable accommodations are available to all applicants and employees. Circle K also actively participates in the federal E-Verify program to maintain a compliant workforce.

The role of Customer Service Representative at Circle K’s Baytown location on 2219 Hwy 201 is a full-time position with shifts available during evenings and overnight, providing flexibility for individuals who prefer or need non-traditional work hours. This role invites individuals who enjoy being challenged, working in a lively, energetic setting, and who are keen to advance their careers in the retail and customer service sectors. The Customer Service Representative acts as the frontline of the store, responsible for creating a welcoming atmosphere, delivering excellent customer service, and assisting in diverse store tasks that contribute to the store's overall success.

As a Customer Service Representative, you will be tasked with greeting and assisting customers, managing the cash register, cashiering, suggesting product purchases, and handling aspects of the food program. The job involves a variety of duties that keep the workday engaging and dynamic, including maintaining both the interior and exterior store appearance to meet high standards. This position requires teamwork, quick thinking, and excellent communication skills to ensure that customers receive fast, friendly, and efficient service. Beyond customer interaction, you will also perform routine store tasks, contributing to the smooth operation of the location. Circle K values employees who bring creativity to problem-solving and who are willing to learn and have fun while performing their duties.

Circle K supports its employees with a comprehensive benefits package that includes medical, vision, dental, and life insurance, along with short- and long-term disability coverage. The company offers flexible schedules, weekly pay, and potential for weekly bonuses, enhancing financial stability and reward opportunities. For long-term benefits, Circle K provides a 401K plan with a competitive company match, as well as flexible spending and health savings accounts. Recognizing the importance of ongoing education, Circle K offers tuition reimbursement to encourage employees to further their skills and career advancement. Training is paid and comprehensive, setting new employees up for success in their roles and beyond. The company fosters a workplace culture centered around teamwork, motivation, and enjoyment, making it a desirable place to build a rewarding career in customer service and retail.