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Customer Service Representative

Job Overview

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Employment Type

Part-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
401k
flexible spending accounts
health savings accounts
Tuition Reimbursement
Paid Comprehensive Training

Job Description

Circle K is a globally recognized leader in the convenience retail industry, operating thousands of stores across multiple countries. With a commitment to providing exceptional customer experiences, Circle K focuses on delivering high-quality products and services in a quick and friendly manner. The Old Hickory location at 1500 Robinson Rd, Tennessee is part of this extensive network and upholds the company’s standards of excellence. As a large, stable employer, Circle K offers employees opportunities for professional growth in a dynamic environment where teamwork, customer service, and innovation are highly valued.

The role of Customer Service Representative at Circle K is designed for individuals who thrive in fast-paced, fun work settings and are motivated to advance their careers. This part-time position primarily involves evening shifts including weekdays and weekends, accommodating a flexible schedule that supports work-life balance. Employees are welcomed into a supportive atmosphere with comprehensive training and ongoing development opportunities. Working as a Customer Service Representative means engaging with customers directly, running the register, suggesting purchases, and supporting various store functions to maintain high standards of operations. Each day presents diverse tasks, from cashiering and product selling to helping manage the store’s appearance both inside and outside, ensuring a neat and welcoming environment.

Circle K values energetic, friendly team members who excel at communication, collaboration, and problem-solving. The job entails regular interaction with customers, requiring excellent conversational skills and patience while maintaining efficiency. Paid training ensures that team members are well-prepared, while benefits such as medical, vision, dental, and life insurance enhance overall job satisfaction. The company also offers short and long-term disability coverage, a 401K plan with competitive matching, flexible spending and health savings accounts, and tuition reimbursement to support employees’ educational goals. Weekly paychecks and the potential for weekly bonuses provide additional incentives to contribute and succeed.

Physical demands of the role include standing or walking for up to 8 hours, lifting items up to 60 pounds occasionally, and performing tasks that require bending, reaching, and hand-eye coordination. Circle K commits to equal employment opportunities and complies with the Americans with Disabilities Act, providing reasonable accommodations as needed to ensure an inclusive workplace.

This Customer Service Representative position at Circle K is an excellent opportunity for individuals with a high school diploma or equivalent who have retail or customer service experience and seek to grow within a large, reputable company. If you enjoy working with motivated people, want a varied and engaging workday, and appreciate being part of a team that supports your growth, this position offers the ideal environment to develop your skills and advance your career in retail and customer service.

Job Requirements

  • Ability to stand and walk for up to 8 hours
  • Lift and carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and carry up to 60 pounds from ground to waist level
  • Push or pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands
  • Availability to work evenings including weekdays and weekends
  • Part-time employment availability

Job Qualifications

  • High school diploma or equivalent
  • Retail or customer service experience
  • Sales associate or cashiering experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and have fun
  • Motivation to advance in your career

Job Duties

  • Greet customers and provide friendly service
  • Run the register and handle cashier duties
  • Suggest products and assist customers with purchases
  • Maintain store appearance inside and outside
  • Work as part of a team to accomplish daily goals
  • Provide regular and predictable onsite attendance
  • Interact with customers and resolve issues efficiently

Job Criteria

Experience

No experience required


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