Customer Service Representative

Circle K is a globally recognized convenience store chain known for providing quick and easy access to a wide variety of everyday essentials. With a commitment to delivering exceptional customer service and maintaining a welcoming store environment, Circle K operates numerous locations across North America and beyond. The store at 1032 N Harrison Ave, Cary, North Carolina, is part of this expansive network, offering the local community convenience, variety, and quality. Circle K prides itself on fostering a culture of respect, inclusion, and growth, making it not just a place for customers to shop but also a rewarding workplace for employees. They focus on teamwork, continuous improvement, and customer satisfaction, aligning with their mission to make every visit enjoyable and efficient. As a part-time employer, Circle K offers evening and overnight shifts to accommodate various schedules, providing flexibility that suits many individuals seeking part-time employment in retail and customer service.

The Customer Service Representative role at Circle K is an engaging and dynamic position designed for individuals who thrive in fast-paced environments and enjoy interacting with people. This role offers a unique opportunity to build a rewarding career in retail and customer service while working with a fun and motivated team. As a Customer Service Representative, you will be the face of the store, responsible for greeting customers, running the register efficiently, and helping with product selections. The position also involves supporting the store's food program and ensuring that the store's appearance meets high standards. Given the nature of the role, task variety is a significant aspect, with responsibilities extending both inside and outside the store.

Circle K supports its employees with comprehensive benefits including medical, vision, dental, life insurance, short and long-term disability coverage, and a competitive 401K plan with company matching. Employees enjoy flexible schedules, weekly pay, bonus potentials, and paid comprehensive training. Additionally, Circle K values employee growth and development, offering tuition reimbursement and opportunities for fast career advancement. The company also provides flexible spending and health savings accounts as part of its employee benefit package.

Working as a Customer Service Representative involves maintaining consistent and predictable attendance, engaging customers warmly, and contributing positively to a team environment. Employees are encouraged to utilize their problem-solving skills, suggest improvements, and perform tasks quickly yet enjoyably. This role is ideal for candidates with retail and customer service experience, sales or cashiering skills, and a strong motivation to advance in their career. A high school diploma or equivalent is preferred.

Physical requirements are an essential consideration for this position, including the ability to stand or walk for up to eight hours, lift and carry items up to 30 pounds routinely and occasionally up to 60 pounds, perform pushing and pulling tasks, and bend or twist as needed. This hands-on role also demands good eye-hand coordination and the ability to manipulate objects using one’s hands, sometimes involving climbing a ladder to handle materials or signage.

Circle K emphasizes equal employment opportunities and complies with the Americans with Disabilities Act (ADA) and related disability laws. The company is committed to providing reasonable accommodations to individuals with disabilities to support their participation in the application process and employment, promoting an inclusive workplace culture that values diversity and accessibility.