Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with company match
flexible spending accounts
health savings accounts
Tuition Reimbursement

Job Description

Circle K is a globally recognized convenience store brand known for its commitment to providing fast, friendly service and a wide selection of products to customers. With a strong presence in the retail industry, Circle K operates thousands of locations worldwide, offering customers a convenient shopping experience. The store at 826 Legacy Dr, Plano, Texas, specifically Store 2742372, embodies the brand's dedication to quality service and community connection. Known for its large, stable employer status, Circle K offers employees a dynamic workplace where safety, diversity, and career growth are emphasized. Their inclusive culture supports employees through comprehensive benefits such as medical, vision, dental, and life insurance, along with paid training and career advancement opportunities to foster job satisfaction and retention. They also demonstrate strong support for work-life balance through flexible scheduling options and provide competitive financial benefits like 401K with matching, flexible spending accounts, and tuition reimbursement.

The Customer Service Representative role at Circle K is a full-time position with shifts available across days, evenings, and overnight hours to accommodate diverse schedules and operational needs. This role is designed for individuals who thrive in a fast-paced and fun working environment and who are eager to build a long-term career within the retail sector. As a Customer Service Representative, you will be the frontline ambassador of the store, responsible for delivering outstanding customer experiences by greeting customers warmly, efficiently managing transactions at the register, offering product suggestions, and maintaining store appearance both inside and outdoors. This position provides a task-varied workday to keep employees engaged, including involvement in food service programs and other operational activities. The role requires a proactive, energetic individual capable of working well in a team setting while meeting daily operational goals and ensuring customer satisfaction. The company values employees who can think on their feet, solve problems creatively, and communicate effectively with customers and colleagues alike. This role is particularly well-suited for candidates with some customer service or retail experience, a high school diploma or equivalent, and a strong motivation to advance within their career. Physical requirements include the ability to stand or walk for up to eight hours, lift and carry items weighing up to 60 pounds, and perform varied physical tasks throughout the shift. Circle K supports employees in fulfilling these duties by offering paid comprehensive training and a supportive team environment where fun and productivity go hand in hand.

Circle K is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act and other applicable local disability laws, ensuring that all applicants and employees receive reasonable accommodations where needed. The company also participates in the federal E-Verify program to confirm work eligibility, affirming its commitment to lawful and ethical employment practices. This position offers an exciting opportunity to join a fast-growing company with robust career opportunities, attractive benefits, and an energizing team culture that emphasizes both individual and collective success.

Job Requirements

  • Ability to stand or walk for up to 8 hours
  • Ability to lift and carry up to 30 pounds repeatedly and occasionally up to 60 pounds
  • Ability to push or pull with up to 20 pounds of force
  • Ability to bend and twist for up to one hour per shift
  • Hand-eye coordination for tasks requiring manual dexterity
  • Willingness to learn and have fun in a fast-paced environment
  • Availability for days, evenings, or overnight shifts
  • Commitment to regular attendance

Job Qualifications

  • High school diploma or equivalent
  • Retail or customer service experience preferred
  • Sales associate or cashiering experience beneficial
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Quick thinking and problem solving skills
  • Motivation to advance in a retail career

Job Duties

  • Greet customers and provide friendly service
  • Run the register and handle cashier duties
  • Make purchase suggestions and assist customers with product selection
  • Work with the food program and perform varied store duties
  • Maintain store appearance both inside and outside
  • Provide regular and predictable onsite attendance
  • Collaborate with team to accomplish daily operational goals

Job Criteria

Experience

No experience required


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