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Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
bonus potential
Paid training
401k
Tuition Reimbursement
Flexible spending account
Health savings account

Job Description

Store 2723036 is located at 2996 Gillespie St, Fayetteville, North Carolina 28306, serving the local community by providing quality products and an exceptional shopping experience. This establishment is part of a larger chain known for convenience stores that focus on customer service, product variety, and a friendly shopping environment. Situated in Fayetteville, North Carolina, this store benefits from a diverse customer base and strives to maintain high standards in all aspects of retail operations. The company aims to be a large, stable employer offering various roles for individuals motivated to grow their careers in retail and customer service. Shift availability is flexible, covering days, evenings, overnights, and weekends, with part-time employment status to accommodate various schedules.

The role of Customer Service Representative at Store 2723036 offers an exciting opportunity to work in a fast-paced, fun, and dynamic environment. This position is designed for individuals who enjoy interacting with customers and thrive in a team setting focused on delivering friendly and efficient service. As a representative, you will handle multiple duties including greeting customers, operating the register, cashiering, suggesting purchases, and sometimes supporting food program initiatives. Your work environment will involve moving around different store areas both inside and outside to help maintain the store's appearance standards. This role is crucial in ensuring that customers receive fast and courteous service that meets the company’s high standards.

Working for this company means receiving comprehensive benefits such as medical, vision, dental, and life insurance, along with short and long-term disability coverage. Employees enjoy flexible schedules and weekly pay with bonus potentials. The company encourages career advancement through paid comprehensive training, tuition reimbursement, and a 401K plan including a competitive company match. Flexible spending accounts and health savings accounts are also available, providing financial support in managing healthcare expenses. The workplace culture emphasizes working with motivated and fun colleagues, varied tasks to keep the workday engaging, and a supportive atmosphere that values problem-solving and quick thinking.

The Customer Service Representative role demands excellent communication skills, the ability to perform sales and customer care, and the capability to work quickly and effectively while maintaining a positive attitude. Successful candidates will be team players who can contribute ideas, provide friendly conversations, and handle daily goals collaboratively. Previous retail or customer service experience is a plus, as is a high school diploma or equivalent. This position also requires physical stamina since employees will stand or walk for extended periods, lift items up to specified weights, bend, push, pull, and coordinate hand-eye tasks such as climbing ladders for stocking.

Circle K, the employer, is an Equal Opportunity Employer committed to abiding by the Americans with Disabilities Act and all related laws, ensuring that applicants with disabilities receive reasonable accommodations during the hiring process without imposing undue hardships. This commitment reflects the company’s dedication to fostering an inclusive and supportive workplace for all employees. Candidates interested in joining the team at Store 2723036 should expect a role that balances customer interaction, physical activity, and teamwork in a stable yet fast-moving retail environment where their contributions are valued and rewarded.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp, reach and manipulate objects with hands
  • willingness to learn and have fun
  • reliable attendance
  • flexible shift availability

Job Qualifications

  • High school diploma or equivalent
  • retail or customer service experience preferred
  • sales associate or cashiering experience beneficial
  • strong communication skills
  • ability to work in a fast-paced environment
  • good problem-solving skills
  • motivation to advance in career

Job Duties

  • Greet customers
  • run the register
  • cashier
  • make purchase suggestions
  • work with food program
  • maintain store appearance
  • provide fast and friendly service
  • interact with customers
  • accomplish daily tasks
  • work as part of a team

Job Criteria

Experience

No experience required


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