Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Career advancement opportunities
Paid Comprehensive Training
401k plan with company match
flexible spending accounts
health savings accounts
Tuition Reimbursement

Job Description

Circle K is a leading convenience store chain with a strong presence across the United States and internationally. Known for its commitment to customer service and community engagement, Circle K operates thousands of stores offering a wide range of products including snacks, beverages, fuel, and everyday essentials. With a reputation for providing quality service and a fast, friendly shopping experience, Circle K stands out as a retail leader dedicated to innovation and growth in the convenience industry. The company values its employees and strives to maintain a workplace culture that fosters teamwork, professional development, and job satisfaction.

This particular position is based at Store 2704632, located at 533 Cape Coral Parkway, Cape Coral, Florida. The role is part-time and offers flexible shift availability including days, evenings, overnights, and weekends, making it ideal for individuals seeking adaptable work schedules. As a Customer Service Representative at Circle K, you will be an integral part of the store operations, engaging directly with customers to ensure they have a positive and memorable shopping experience. This role is dynamic and fast-paced, perfect for those who enjoy working in an energetic environment where no two days are the same.

As a Customer Service Representative, your responsibilities will include greeting customers warmly, operating the register, cashiering, suggesting products, and occasionally assisting with the food program. You will also contribute to maintaining high store standards by helping with tasks both inside and outside the store, ensuring the environment is clean, organized, and welcoming. The position requires a quick pace and sharp customer focus, as well as teamwork to meet daily goals.

Circle K offers comprehensive benefits including medical, vision, dental, and life insurance coverage, as well as short and long term disability options. Employees enjoy flexible schedules, weekly pay with bonus potential, and opportunities for career advancement within a large, stable employer. The company promotes a fun and motivated work culture, providing paid comprehensive training and encouraging innovation and problem-solving. Additional perks include a 401K plan with a competitive company match, flexible spending and health savings accounts, and tuition reimbursement programs, all aimed at supporting employees' personal and professional growth.

The ideal candidate for this role possesses retail and customer service experience, a high school diploma or equivalent, and a strong motivation to advance their career. Effective communication skills, a friendly demeanor, and the ability to work cohesively with a team are essential. Physical requirements include the ability to stand or walk for up to 8 hours, lift and carry up to 30 pounds regularly and occasionally lift up to 60 pounds, and perform various physical tasks such as bending, pushing, pulling, and grasping. These requirements ensure that the customer service representative can handle the demands of the job while maintaining a safe and efficient work environment.

Circle K is an Equal Opportunity Employer, complying with the Americans with Disabilities Act and all applicable state and local disability laws. The company provides reasonable accommodations during the application process and employment to those with disabilities to ensure equal employment opportunities. This supportive approach reflects Circle K's dedication to creating an inclusive workplace where all employees can thrive. Additionally, the company participates in the federal E-Verify program to confirm work eligibility for all hires, underscoring its commitment to lawful and ethical employment practices.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • Ability to lift and/or carry up to 30 pounds regularly
  • Ability to occasionally lift and/or carry up to 60 pounds
  • Ability to push/pull with arms up to 20 pounds
  • Ability to bend at the waist with some twisting
  • Ability to grasp, reach and manipulate objects with hands
  • Willingness to work flexible shifts including days, evenings, overnights, and weekends
  • Good communication skills
  • Ability to provide excellent customer care
  • Motivation to learn and have fun

Job Qualifications

  • Retail experience
  • Customer service experience
  • Sales associate experience
  • Cashiering experience
  • High school diploma or equivalent
  • Strong communication skills
  • Motivation to advance career
  • Ability to work as part of a team

Job Duties

  • Greet customers
  • Run the register
  • Cashier
  • Make purchase suggestions
  • Assist with the food program
  • Maintain store appearance inside and out
  • Provide fast and friendly service
  • Interact with customers daily
  • Work with a team to accomplish daily tasks

Job Criteria

Experience

Entry Level (1-2 years)


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