Customer Service Representative

Circle K is a leading global convenience store brand with thousands of locations worldwide, committed to providing exceptional customer service and a wide range of products to meet the needs of our diverse clientele. Located at 1809 East Arbors Dr, Charlotte, North Carolina, Circle K is proud to be part of the local community while bringing the strength and stability of a large, established company to every interaction. We pride ourselves on creating a fast-paced yet fun work environment where team members can grow professionally and personally. With a flexible part-time schedule, Circle K offers shifts during days, evenings, overnights, and weekends, making it a great workplace for individuals seeking flexibility to balance their personal and professional lives.

As a Customer Service Representative at Circle K, you will play a vital role in delivering a top-tier customer experience. This part-time position requires enthusiasm, a friendly attitude, and the ability to thrive in a dynamic, busy setting. Your primary responsibility will involve greeting customers, running the register, cashiering, making purchase suggestions, and occasionally assisting with our food program. The role is varied, ensuring no two days are the same as you work both indoors and outdoors to maintain the store's high standards of appearance and service. You will regularly interact with customers and work alongside passionate and motivated team members who support one another in accomplishing daily store goals.

This position comes with a comprehensive benefits package designed to support your health, well-being, and future. Benefits include medical, vision, dental, life insurance, short and long-term disability coverage, a 401(k) plan with a competitive company match, flexible spending and health savings accounts, and tuition reimbursement. Employees receive weekly pay and have the potential to earn weekly bonuses, reflecting their commitment and performance. Paid comprehensive training is provided to ensure you are well-equipped to succeed in your role. Furthermore, Circle K fosters a culture of advancement, offering fast career progression opportunities for motivated individuals ready to take on new challenges.

The ideal candidate for this role is skilled at selling products, providing excellent customer care, and maintaining clear, friendly communication with customers and team members alike. You should be comfortable working quickly while maintaining a fun atmosphere and collaborating with others on the team to achieve daily objectives. Problem-solving and quick thinking are valuable traits as you will be encouraged to contribute ideas and suggestions to improve service and store operations.

While prior retail or customer service experience and cashiering skills are advantageous, Circle K also welcomes candidates with a high school diploma or equivalent who demonstrate the motivation and willingness to learn and grow. Physical requirements include the ability to stand or walk for up to eight hours, lift or carry weights up to 30 pounds regularly, and occasionally lift up to 60 pounds, as well as performing other tasks that require bending, twisting, pushing, pulling, and manual dexterity. Circle K is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act and provides reasonable accommodations to qualified individuals. Join Circle K and become part of a vibrant team where your contributions make a meaningful difference every day.