Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with company match
flexible spending accounts
Tuition Reimbursement

Job Description

Circle K is a globally recognized convenience store brand that operates thousands of stores worldwide, offering customers quick and easy access to fuel, snacks, beverages, and other essential items. Known for its commitment to quality, customer satisfaction, and community presence, Circle K continues to expand its footprint by delivering exceptional retail experiences. The store located at 3905 Old Denton Rd, Carrollton, Texas 75007, is part of this extensive network of stores, dedicated to serving the local community with friendly and efficient service. As a thriving retail establishment, Circle K provides a dynamic and fast-paced work environment, perfect for individuals looking for a rewarding career in retail and customer service. The company values diversity, inclusivity, and the growth of its employees, making it an ideal workplace for career advancement and skill development. This particular position at the Carrollton store is a part-time role with overnight shift availability required on both weekdays and weekends, catering to the store's operational needs during late hours and weekend periods. The role offers a competitive compensation package and a variety of benefits that support employees' well-being and professional growth.

The Customer Service Representative role at Circle K goes beyond typical retail duties. As a Customer Service Representative, you will be the face of the store, greeting customers as they enter, operating the register efficiently, and assisting customers with product selections and purchase decisions. You will engage directly with customers, ensuring they receive excellent service, have their questions answered, and leave the store satisfied. The job involves multitasking and moving around the store, both inside and outside, to maintain a clean and appealing store environment that aligns with Circle K's high standards. This role demands energy, quick thinking, and a friendly disposition to keep up with the store's fast pace and diverse customer needs. Additionally, you will have the opportunity to participate in the store's food program and occasionally assist with inventory and stocking tasks. Regular and predictable onsite attendance is crucial for this role to ensure consistent service levels and team coordination. The position not only emphasizes customer interaction but also teamwork, as you will collaborate with motivated colleagues to achieve daily operational goals. Comprehensive paid training is provided, equipping you with the skills and knowledge necessary to succeed in the position from day one. Circle K supports career advancement through fast-track opportunities, encouraging motivated individuals to develop within the company. Benefits such as medical, vision, dental, life insurance, and disability coverage contribute to employee security and peace of mind. The company also offers flexible scheduling options, weekly pay, bonus potentials, 401K plans with competitive matches, flexible spending accounts, and tuition reimbursement, making the overall package attractive for part-time employees aiming for work-life balance and financial growth.

Job Requirements

  • Ability to stand and/or walk for up to 8 hours
  • lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • occasionally lift and/or carry up to 60 pounds from ground to waist level
  • push/pull with arms up to a force of 20 pounds
  • bend at the waist with some twisting up to one hour a shift
  • grasp, reach and manipulate objects with hands
  • availability for overnight shifts on weekdays and weekends
  • part-time availability

Job Qualifications

  • High school diploma or equivalent
  • retail and customer service experience preferred
  • sales associate or cashiering experience preferred
  • motivation to advance in career
  • willingness to learn and have fun
  • effective communication skills
  • ability to work as part of a team

Job Duties

  • Greet customers
  • run the register and cashier
  • make purchase suggestions
  • work with the food program occasionally
  • maintain high standards for store appearance
  • provide fast and friendly customer service
  • ensure regular and predictable onsite attendance

Job Criteria

Experience

Entry Level (1-2 years)


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