Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedule
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with company match
Flexible spending account
Health savings account
Tuition Reimbursement

Job Description

Circle K is a leading international convenience store chain dedicated to providing customers with quality products and excellent service. With thousands of locations across the United States and globally, Circle K focuses on fast, friendly service and a clean, welcoming environment for all shoppers. The Wilmington, North Carolina location at 3739 Carolina Beach Rd is looking for enthusiastic and motivated individuals to join their team as Customer Service Representatives. This part-time position offers a dynamic, fast-paced environment where employees can grow their careers while contributing to a positive shopping experience.

As a Customer Service Representative at this Circle K store, you will be at the forefront of customer interaction, responsible for providing excellent service by greeting customers, running the register, processing transactions efficiently, and making purchase suggestions. You will have the opportunity to work in multiple areas of the store, including exposure to the food program, which adds variety to your daily tasks. This role requires someone who thrives in a fun and energetic environment, enjoys teamwork, and is committed to maintaining high standards for store appearance and customer satisfaction.

This position offers flexible shifts including days and evenings, weekly pay, and the potential for weekly bonuses, making it ideal for individuals seeking part-time employment with financial incentives. Employees at Circle K benefit from comprehensive benefits such as medical, vision, dental, life insurance, and short and long-term disability coverage. Additionally, staff enjoy paid training, tuition reimbursement, 401K with company match, and flexible spending or health savings accounts, all aimed to support employee wellness and career advancement.

Applicants should be ready to work on their feet for up to 8 hours, lift up to 30 pounds regularly, and occasionally lift heavier items. The work involves physical activity such as bending, pushing, pulling, and manipulating objects, which demands good coordination and mobility. As an Equal Opportunity Employer, Circle K complies with the Americans with Disabilities Act and provides reasonable accommodations to support all employees. Join Circle K Wilmington and be part of a large, stable employer known for fast career opportunities and a work environment built on fun and motivated team members.

Job Requirements

  • Ability to stand and walk for up to 8 hours
  • ability to lift and carry up to 30 pounds regularly
  • occasionally lift and carry up to 60 pounds
  • push and pull with up to 20 pounds of force
  • bend at the waist with twisting motions occasionally
  • grasp, reach, and manipulate objects requiring hand-eye coordination
  • flexible availability for days and evenings
  • reliable and consistent attendance

Job Qualifications

  • High school diploma or equivalent
  • retail or customer service experience preferred
  • experience as a sales associate or cashier is a plus
  • strong communication and interpersonal skills
  • ability to work under pressure and maintain a quick pace
  • motivated to advance in a retail career
  • willingness to learn and engage with customers positively

Job Duties

  • Greet customers and provide friendly service
  • run the cash register and process transactions
  • make purchase suggestions to enhance customer shopping experience
  • assist with the store's food program as needed
  • maintain high standards for store appearance both inside and outside
  • collaborate with team members to accomplish daily store tasks
  • ensure regular and predictable onsite attendance

Job Criteria

Experience

Entry Level (1-2 years)


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