Circle K logo

Customer Service Representative

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
short term disability
long term disability
flexible schedules
weekly pay
Weekly bonus potential
Paid Comprehensive Training
401K with competitive company match
Flexible spending account
Health savings account
Tuition Reimbursement

Job Description

Circle K is a leading convenience store chain known for its commitment to providing exceptional customer service, quality products, and a welcoming shopping atmosphere. With stores across various locations, including the one situated at 11305 Three Rivers Rd, Gulfport, Mississippi, Circle K offers a dynamic work environment where employees can grow their careers while contributing to the company's success. The company is dedicated to fostering a culture of teamwork, motivation, and innovation, which reflects in the daily operations of each store and the interactions with customers.

The Customer Service Representative position at Circle K is a part-time role that demands flexibility in working days, evenings, and overnight shifts. This role is ideal for individuals who thrive in fast-paced environments and are eager to take on challenges while delivering outstanding service. As a Customer Service Representative, you will play a crucial role in maintaining the store's high standards through various responsibilities ranging from customer interaction to operational tasks. This position offers competitive weekly pay along with potential weekly bonuses, making it an attractive opportunity for motivated individuals.

Working as a Customer Service Representative involves more than just handling transactions; it requires fostering positive relationships with customers by greeting them warmly, providing helpful product suggestions, and assisting in the store’s food program. The role encourages adaptability as you will move around the store both inside and out to ensure a clean, organized, and inviting shopping environment. Circle K values employees who contribute to a fun, cooperative team atmosphere and enjoy performing a variety of tasks that keep the workday engaging.

Employees are given access to comprehensive benefits such as medical, vision, dental, and life insurance, including short and long-term disability coverage. Additional perks include flexible schedules that accommodate different personal needs, paid comprehensive training to ensure competency and confidence, and promising career advancement opportunities within a large and stable company. With options like a 401K plan featuring competitive company matches, flexible spending accounts, health savings accounts, and tuition reimbursement programs, Circle K demonstrates its commitment to employee welfare and development.

This position requires reliable attendance and the physical capability to perform duties including standing or walking for extended periods, lifting items up to 60 pounds, pushing or pulling objects, and other physical tasks that support store operations. Candidates will find themselves working alongside motivated coworkers who are dedicated to providing excellent customer care and making each visit enjoyable for shoppers. If you possess strong communication skills, a friendly disposition, and a readiness to tackle challenges with enthusiasm and quick thinking, this role will provide a rewarding and supportive work environment.

Circle K adheres to the Americans with Disabilities Act and ensures equal employment opportunities for all applicants. The company actively supports accommodations for individuals with disabilities throughout the application and employment process. The use of the federal E-Verify program confirms the commitment to lawful employment practices ensuring all hires meet work eligibility requirements.

Job Requirements

  • Ability to stand and walk for up to 8 hours
  • Ability to lift and carry up to 30 pounds continuously and occasionally up to 60 pounds
  • Ability to push and pull with a force of up to 20 pounds
  • Ability to bend at the waist and twist up to one hour per shift
  • Good eye-hand coordination for manipulating objects and occasional ladder use
  • Reliable attendance and punctuality
  • Must be able to work flexible shifts including days, evenings, and overnight

Job Qualifications

  • High school diploma or equivalent
  • Retail and customer service experience preferred
  • Previous sales associate or cashiering experience helpful
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Motivation to advance career
  • Willingness to learn and engage with customers

Job Duties

  • Greet customers and provide friendly assistance
  • Run the register and handle cashiering duties
  • Suggest products and provide purchase recommendations
  • Assist with the store's food program when needed
  • Maintain high standards of store appearance both inside and outside
  • Provide fast and friendly service while working in a team
  • Ensure regular and predictable onsite attendance

Job Criteria

Experience

Entry Level (1-2 years)


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